Senior QA Engineer

In 2001, we set out to revolutionize the prescribing process. Today, our industry-leading solutions do much more than that: Our network supports 2 million healthcare professionals, over 99% of the patient population, and billions of transactions. Our solutions offer simpler, trusted health intelligence sharing at critical points of care for better decisions-from streamlining prior authorizations to delivering comprehensive medication histories to facilitating direct messages between providers.

Our services are at the heart of the healthcare industry, serving doctors, nurses and pharmacists; health systems, independent practices and pharmacies; health plans, pharmacy benefit managers and electronic health record vendors.

We're a company full of smart, driven, genuine people all working together to make healthcare better for all. Join us.

What You're Like

You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.

What We're Like

We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.

What the Work is Like

Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.

Job Summary

To provide in-depth quality assurance support for Surescripts software development. The Senior QA Engineer plays a key role in the software development process as part of an agile team, working with product owners, developers, analysts, and other team members to define, prioritize, estimate, and communicate testing aspects of stories within the agile team's project scope. Senior QA engineers are expected to support planning and strategizing of the test automation effort within and across agile teams when required. Individuals are expected to attain a detailed knowledge of our applications and application interfaces as well as a solid understanding of our underlying business products and processes.

Responsibilities

• Collaborate within an agile team providing input for product backlog, sprint planning, story development and testing, demos, and team retrospective.
• Communicate and interact within and across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
• Coordinate communication and interaction across agile teams on issues, changes, and enhancements that may impact data, workflow and /or functionality across Surescripts products.
• Review story requirements, design, and acceptance criteria during team planning to provide timely and meaningful feedback for robust story details.
• Create and organize effective test strategy and planning to ensure software quality and to confirm business, technical and functional requirements.
  • Design system, regression, and integration tests to validate application releases.
  • Create comprehensive test data to support test cases.
  • Execute tests based on test strategy/plans. Tests may be manual or automated.
  • Support testing processes from manual testing to automated testing.
  • Provide concise and accurate documentation of software defects and issues.
  • Report test results to support story sign off by Product Owner.
• Develop highly effective working relationships with product owners, developers, analysts, operations and other team members in support of the software process to ensure that releases are tested and ready for a production environment.
• Create, analyze, review, and revise QA and system documentation as necessary based on changing functionality of applications.
• Attain and maintain a high level of expertise regarding processing to and from Surescripts, and the systemic dependencies between applications within Surescripts systems.
• Perform system, regression, and integrated tests across multiple environments as changes are promoted and staged for production.
• Support the automated test efforts within the agile team.
  • Identify manual tests to be included in automated test suite.
  • Work with agile team members on framework enhancements/changes as needed.
  • Update/Add manual tests into the automated tests suite.
  • Support maintainance of the automated test suite to continually support product changes.
  • Monitor and oversee test suite in support of the processes for release promotion through test environments for production readiness.
  • Provide leadership/guidance for QA practices and the automation effort within Surescripts.

Qualifications
Basic Requirements:

• Bachelor degree or equivalent experience
• 5 years of QA experience with hands-on participation in manual and automated testing of software applications.
• 2 years of experience with agile development process.
• 2 years recent hands-on experience with database and operating systems.
• 2 years of experience with ad-hoc query programs and writing SQL query statements

Preferred Qualifications:

• Working knowledge of standard transactions sets (NCPDP, ANSI, IHE or Telecom).
• XML and Edifact formats
• Json for web services

Surescripts embraces flexibility through its hybrid work model where most positions are eligible to work a mix of days in the office and from home. For eligible positions, our hybrid model provides employees with scheduling options. In general, employees may work either 2 days a week in the office and 3 days from home or 8 days a month in the office and the remaining workdays from home.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for learning, development and growth, as well as competitive compensation and benefits, plus flexible working arrangements. Click here to learn more about our benefits and working at Surescripts.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel (sometimes extensively), communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts participates in E-Verify.

A requirement of this position is that you must be vaccinated against COVID-19 in order to perform your essential job functions. Surescripts will consider accommodation requests as required by law for individuals unable to be vaccinated because of a medical condition or a sincerely held religious belief.

A Day in the Life

See what it's like to work at the nation's most trusted health information network.