Senior QA Tester

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location: Customers Bank works primarily in a hybrid work model coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days. The expectation is that if you're within a commutable distance to a bank location (within a 50-mile radius) that you will be hybrid. Remote candidates, in the US will be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in out deep experience and strong financial foundation, we we're a partner you can trust.

What you'll do:

We are seeking an experienced and highly skilled Senior Tester to join our dynamic team. As a Senior Tester, you will play a critical role in ensuring the quality and reliability of our financial products, payment systems, and technology platforms. Your primary responsibility will be to plan, design, execute, and manage comprehensive testing activities, with a focus on API testing and various testing applications.

Test Planning and Strategy: Develop comprehensive test plans, test strategies, and test cases to validate the functionality, performance, and security of financial applications, payment systems, and APIs.

API Testing: Conduct in-depth API testing to verify data integrity, data transmission, and integration with other systems. Ensure compliance with industry standards and security protocols.

Automation: Lead the automation of test cases using industry-standard tools and frameworks, improving testing efficiency and coverage.

Test Execution: Execute test cases, document test results, and track defects in collaboration with developers and other stakeholders. Conduct both manual and automated testing as needed.

Regression Testing: Perform regression testing to ensure that new features do not negatively impact existing functionality.

Load and Performance Testing: Design and execute load and performance tests to assess the stability and scalability of our financial systems.

Security Testing: Collaborate with security teams to perform security testing and identify vulnerabilities in financial systems and payment platforms.

Test Environments: Set up and manage test environments that mimic production systems, ensuring realistic testing scenarios.

Test Data Management: Manage test data effectively, ensuring data privacy and compliance with data protection regulations.

Reporting: Create comprehensive test reports, including defect tracking, test coverage, and test progress, and communicate results to project stakeholders.

What do you need?

To excel in this role, you should possess the following qualifications and experience:

• Bachelor's degree in Computer Science, Finance, or a related field. Advanced degrees or relevant certifications are a plus.
• At least 5 years of experience in software testing, with a strong emphasis on finance, payments, and technology.
• Experience with the testing role in an Agile methodology or Agile Product Team structure. Proven experience in API testing, including hands-on experience with API testing tools (e.g., Postman, SoapUI).
• Expertise in automation testing using tools such as Selenium, Appium, or equivalent.
• Knowledge of financial industry regulations and compliance requirements (e.g., PCI DSS, SOX).
• Familiarity with multiple testing applications and tools for test management, defect tracking, and performance testing.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge of database management systems and SQL for data validation.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines is a plus.
• A proactive mindset, a passion for staying updated on industry trends, and a commitment to delivering high-quality results.

Technology Skills:

• Microsoft Office products

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.