Senior Qualitative Insight Director- Remote

Who is Brado:

We are a tight-knit, Insight team comprised of diverse backgrounds. We are fortunate to work exclusively with some of the world's largest and most influential healthcare brands tackling the most complex business challenges. Leading these initiatives are our Strategists - hungry, dynamic individuals with Creative, Agency Planning, and Research backgrounds, as well as senior level client-side marketing experience. We have the unique ability to bridge the gap between information gathering and creative thinking, insight and imagination, and strategy and execution. This is our dream job, and we inspire each other to be the best in the world at what we do.

Position Summary:

We're looking for a Senior Qualitative Insight Director to join our team. This individual is a creative problem solver who consistently and effectively executes projects, often as a coach mentoring teammates. You must be able to quickly gain the confidence of clients who see Brado as strategic consultants beyond traditional market researchers. You must be able to engage an audience - writing and presenting your ideas, observations, and recommendations in a clear, compelling manner. Above all, you must be a tremendous strategic thinker - someone who inspires confidence by consistently identifying insight that provides clear direction for clients and their agencies.

The person we hire will clearly have a passion for the work we do and will quickly come to have a passion for Brado as well. They must be someone both clients and Brado people genuinely love to work with. Finally, you must be willing and able to travel, flexible in your working hours (which at times span outside of a typical "9-5"), and self-motivated.

Key Areas of Responsibility

• Projects:
  • Accountable for ensuring all aspects of the project are delivered on time and against client objectives.
  • Consistently thinks proactively throughout the project to anticipate and quickly address changes to approach, design, objectives, etc.
  • Effectively designs studies and writes proposals.
  • Thoughtfully crafts questionnaires and discussion guides with appropriate techniques and activities and structures questions that address objectives and fit with participant type.
  • Effectively moderates 1:1 and group interviews and online engagements (e.g., Communities, Remesh).
  • Creatively and quickly connects the dots, identifying emerging themes and how they connect to the bigger story.
  • Consistently incorporates strategic elements into the report including the story flow, emerging implications (the "so what?"), and recommendations (the "now what?")
  • Appropriately adds visual elements to communicate the story.
  • Begins to leverage client and industry knowledge and external frameworks, anecdotes, constructs, macro and micro-trends, psychological understanding, etc., to elevate the strategy.
  • Writes succinctly and to the audience, with clarity, conviction, and tension as well as polish and professionalism.

• Client Relationships:

• Commands a confident, captivating, respectful, agile, and consultative presence when engaging with the client.
• Develops rapport and builds empathy for and with the client, leading to long-term relationships.
• Develops and continually deepens understanding of the client's business and the individual client to ask the right questions and anticipate needs.
• Proactively addresses issues or opportunities in the client's business, including further research or strategy work.
• Manages tenuous client situations with a steady presence, and coaches the team to do the same.

Requirements

• 10+ years experience moderating and delivering excellent client deliverables in a market research or agency setting.
• Aligns with, models, and coaches our values: People, Commitment, Aspiration, Trustworthiness, & Impact.
• Willingness to travel (up to 25% of your time) and be flexible in scheduling to accommodate project needs.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home