Senior Quality Engineer

About the role:

8am is seeking a Senior Quality Engineer to join our team and help drive a culture where quality is not a phase - it’s a mindset embedded in every conversation decision and line of code.

In this role you’ll serve as both a customer advocate and a technical leader within your embedded scrum team. You’ll design and execute thoughtful testing strategies across UI API and backend systems ensuring our SaaS platform delivers reliable secure and high-quality experiences. As a senior member of the team you’ll influence quality practices across engineering mentor others and lead initiatives that directly impact customer trust and product excellence.

About us:

At 8am our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations ensure compliance and fuel profitable growth so they can focus on their clients and do more of the work that matters.

Founded in 2005 8am™ (formerly AffiniPay) is the professional business platform built to help legal accounting and other client-focused professionals run stronger more profitable businesses. Today more than 250000 professionals across the U.S. trust 8am to help them work smarter serve clients better and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row and as a result our teams continue to grow as well!

What you'll do:

• Customer Advocacy & Quality Ownership

  • Champion the customer experience by designing test scenarios that reflect real-world usage
  • Identify risks early challenge unclear or incomplete requirements and raise quality concerns proactively
  • Ensure defects are thoroughly documented with root cause analysis and clear customer impact
  • Drive improvements in key quality metrics including Defect Leakage Rate

  Test Strategy & Execution

  • Design and execute comprehensive test strategies across UI API and database layers
  • Create and maintain high-quality test cases that tell the story of customer interactions
  • Perform exploratory functional and non-functional testing (performance security etc.)
  • Collaborate with engineering and SDET teams to identify and prioritize automation opportunities
  • Contribute to and leverage automation frameworks (Python/Playwright/pytest) where applicable

  Technical Leadership & Collaboration

  • Act as a quality leader within your scrum team and across teams when features span multiple systems
  • Mentor junior engineers and contribute to process improvements and best practices
  • Partner with Product and Engineering to ensure features are testable scalable and aligned with customer needs
  • Participate actively in Agile ceremonies with a focus on quality advocacy
  • Serve as a Subject Matter Expert (SME) for specific product areas

  Technical Execution & Environment Management

  • Perform UI API and SQL testing in complex multi-tenant SaaS environments
  • Use tools like Postman and CLI environments (bash/zsh) for testing and troubleshooting
  • Work with cloud-based systems (AWS or similar) logs and distributed architectures
  • Support testing in containerized environments (Docker Kubernetes) and CI/CD pipelines

About you:

• 4–7+ years of experience in software quality engineering ideally in SaaS or FinTech environments
• Strong experience testing across UI and API layers with solid understanding of REST APIs
• Proficiency with test management tools (e.g. Qase TestRail) and defect tracking systems
• Working knowledge of Python or similar scripting languages for test automation
• Comfortable working in Linux/CLI environments and analyzing logs for troubleshooting
• Familiarity with cloud platforms (AWS) CI/CD pipelines and modern DevOps practices
• Experience with version control systems like Git (GitHub Bitbucket)
• Strong understanding of Agile/Scrum methodologies
• Proven ability to mentor others and drive quality initiatives
• Excellent communication skills with the ability to translate technical issues into customer impact
  
• Demonstrated experience leveraging AI tools and technologies to improve workflows enhance decision-making or drive innovation.

Bonus Points For:

• Experience in FinTech payments or regulated environments (e.g. PCI)
• Knowledge of microservices event-driven systems (Kafka RabbitMQ) or distributed architectures
• Experience with performance security or accessibility testing
• Familiarity with modern QE tools AI-assisted testing or test automation strategy

Additional Information
The annual salary range for this position is $120000 to $170000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge skills experience and education.
Why 8am: 

At 8am our culture is shaped by the people who bring it to life every day. Together we build a company rooted in continuous learning genuine community holistic wellness and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart Win Fast; Outshine Ordinary and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative inspiring and empowering environment every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical dental and vision plans designed to fit your needs including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses equity options and 401(k) or RRSP if in Canada with a company match for all team members.
• Time for what matters: Flexible Time Off paid holidays and a parental leave program for our new parents.
• Wellness: Wellness stipends mental health support and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu leadership programs professional development funds and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program paid time off for volunteer service and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events quarterly award recognition through our Rise & Shine Award of Excellence Program and our peer-to-peer appreciation platform.

At 8am we don’t just offer benefits - we create an environment where people can thrive grow and make a real impact every day.

Diversity equity & inclusion at 8am:

At 8am we recognize that innovation occurs with a strong team of people who are diverse in background personality talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education equal access to opportunities and information inclusionary programs and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up. 

What We Do

At 8am our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations ensure compliance and fuel profitable growth so they can focus on their clients and do more of the work that matters. Founded in 2005 8am™ (formerly AffiniPay) is the professional business platform built to help legal accounting and other client-focused professionals run stronger more profitable businesses. Today more than 250000 professionals across the U.S. trust 8am to help them work smarter serve clients better and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row and as a result our teams continue to grow as well!

Why Work With Us

At 8am we recognize that innovation occurs with a strong team of people who are diverse in background personality talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture.

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