Senior Researcher, Public Service Recruitment Research

WHO WE ARE: At Fors Marsh, we take on issues that matter. We are a team of researchers, advisors, and communicators working together to shape the systems that shape our lives. We look at human behavior from all angles to design targeted solutions that influence decision-making and move people to action. We are committed to the problem, not just the project, and we are intentional about taking on work and forming partnerships that balance purpose, people, planet, and profit. We are a certified B Corporation, a Just employer, and a 2019-2023 Top Workplace. We hold ourselves accountable to the values that have always defined us. And those values drive us to be the best possible versions of ourselves-for each other, our communities, our clients, and the world.

WHO WE ARE LOOKING FOR: Fors Marsh is seeking an experienced, intelligent, and motivated Senior Researcher to join our Public Service Recruitment Research department to lead and manage a range of research projects in support of the U.S. Army Marketing and Advertising Program. Selected individuals will work in a senior research role providing research expertise and overseeing multiple research studies using various methodologies (e.g., surveys, focus groups, secondary data review, and analysis) and audiences (e.g., potential Army recruits and their influencers) to inform marketing and communication. Individuals will function as technical leads and project managers responsible for leading and managing a research team. Specific duties include delegating and distributing work across a team, budget management, quality control, review and approval of deliverables, managing client relationships and assisting senior leadership in determining the overall approach to a project. Individuals should be equally comfortable with delegation and doing. Individuals will also be responsible for coaching and fostering growth and development of researchers with a range of experience.

Successful individuals in this role will thrive in a fast-paced, deadline-driven and highly collaborative environment. Additionally, comfort with ambiguous and evolving nature of projects is a central component of this role.

Responsibilities include:

• Contribute to the planning, coordination, design, execution, and interpretation of social-psychological, social persuasion, and/or behavior change studies across a variety of quantitative and qualitative methodologies.
• Oversee and guide the conduct of surveys, interviews, focus groups, and other methods to collect qualifying data.
• Oversee and guide the conduct of univariate and multivariate analyses; analyze and interpret results from descriptive and inferential quantitative analyses.
• Oversee and guide the conduct of qualitative analyses; analyze and interpret results from qualitative research studies.
• Translate research findings into actionable insights and communicate insights through well-written, polished presentations.
• Oversee and guide preparation of research reports, presentation decks, and other external communications summarizing research methods, findings, and strategic implications for marketing strategies and advertising messaging.
• Interact with project team, including the Fors Marsh Research Director, Fors Marsh Research Advisors, Senior leadership, and advertising agency/client teams on a day-to-day basis working under tight deadlines to fulfill requests.
• Lead and direct client and partner engagement, project meetings, and presentations.
• Oversee and guide preparation of written proposals for research in response to RFPs.
• Lead, coach, and mentor junior- to mid-level researchers.

Qualifications:

• Bachelor’s degree in communication, social science, or related field.
• 6-8 years of professional, applied research experience required with at least two years of experience in a senior project role, preferably in a research consulting organizations.
• Experience balancing multiple concurrent projects in fast-paced environments working on tight deadlines.
• Demonstrated experience managing complex client and/or stakeholder relationships and maintaining high satisfaction.
• Demonstration of strong verbal and written communications skills and ability to produce high-quality, accurate deliverables and presentations.
• Comfort with ambiguity, high degree of team orientation and flexibility, as well as ability to work independently under minimal supervision to effectively balance and manage personal workload.
• Proficiency with quantitative analysis and at least one statistical analysis software package (e.g., SPSS, STATA, SAS, R). Experience writing code/syntax in Stata preferred.
• Working knowledge of quantitative and qualitative research methodology.
• Experience working with data in Microsoft Excel and creating client presentations in Microsoft PowerPoint.

Preferred Qualifications:

• Communications-related research and/or experience working with advertising agencies or marketing firms or consulting organizations.
• Experience with Design Thinking and/or Agile methodology.
• Military-related research experience.
• Knowledge of marketing metrics, marketing principles, and terminology.

We Offer:

Our benefits typically meet or exceed our competitors’ packages. Ways we are unique?

• Ability to make an impact on people’s lives, both internal and external to the organization.
• Top-tier health, dental, vision, and long and short-term disability coverage all covered at 100% for employee coverage.
• Remote work.
• Our company culture, which values balance and allows each employee to take leave as they require it to balance the responsibilities of both their work and home lives without worrying about depleting their available leave hours.
• We provide a floating holiday bank so you can celebrate the days you value.
• Generous matching retirement contributions and no vesting period starting the third month of employment.
• Dedicated training and development budgets to expand your expertise and grow your skillset.
• You can volunteer your way with paid time off.
• You can participate in Fors Marsh staff-led affinity groups.
• Our employees receive product and service discounts through the certified B Corp network.

Salary: $105,000 - $114,000

Location: Remote, United States Residents only.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran