Senior Resourcing Specialist (Capacity Planning)

Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. 

We are seeking a proactive, detail-oriented Senior Resourcing Specialist who embodies our culture and will help take our team to the next level by managing resource allocation across the organization. The Senior Resourcing Specialist ensures we utilize the best mix of talent for our teams to deliver exceptional work to our clients and serves as the liaison between client service, delivery, and practices. This role requires strong collaboration and communication skills, a positive attitude, and a willingness to problem-solve in an ever-changing environment. 

The Senior Resourcing Specialist will partner closely with Talent Acquisition, People Experience (HR), and leaders across the organization. This role is responsible for driving actions and developing fulfillment strategies based on a deep understanding of project requirements, account dynamics, and overall Bounteous x Accolite strategy for growth. Our current PSA is OpenAir; deep experience working with a complex resource management tool is essential for this role.

The ideal candidate will be able to work in either Central or Eastern Time.

Role and Responsibilities

• Plan, organize, prioritize, and manage multiple tasks in a collaborative work environment 
• Understand the detail and depth of each team member's skillset, including strengths and unique nuances in order to “cast” to project needs effectively and thoughtfully 
• Partner closely with leadership to understand client work and plan/forecast fulfillment accordingly
• Serve as day-to-day contact for resource management across multiple competencies 
• Construct clear and concise communication for stakeholders/business partners to establish objectives, expectations, and timelines 
• Collaborate with Talent Acquisition on contracting, hiring, and planning for additional resources
• Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing 
• Utilize reporting, data, and analysis to drive decisions and results
• Act as point of contact for resource allocations, conflict resolution, and development of solutions in support of business goals 
• Resolve any issues regarding under or over allocations of team members 
• Facilitate weekly resource meetings and address resourcing issues 

Preferred Qualifications

• 4+ years of resource management experience at a digital-first agency/consultancy required; global experience a strong plus
• Demonstrated ability to succeed in a professional, fast-paced, dynamic environment with fluctuating priorities and deadlines
• Proficiency in Microsoft 365 and Google Workspace (particularly Excel and Google Sheets)
• Experience with OpenAir and NetSuite preferred
• Detail-oriented; comfortable working with reports and analyzing data
• Strong conflict resolution and problem-solving skills
• Proactive; the ability to clearly manage expectations 
• Strong communicator with all levels of leadership, stakeholders, and team members to influence and achieve desired outcomes and build strong alliances and relationships 
• Excellent time management and organizational skills
• Strong verbal and written communication skills
• Experience managing relationships in leveraging a global delivery team
• Experience operating in a matrixed organization
• Bachelor’s degree and/or equivalent experience preferred

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.

Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.

For employment opportunities based in Canada:

Bounteous x Accolite is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous x Accolite. We welcome applications from all qualified candidates. 

**Must be legally eligible to work in Canada. 

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