Senior Revenue Operations Analyst

Job Title: Senior Revenue Operations Analyst

Location: United States

WHY YOU’LL LOVE SALESLOFT:

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future! We want to create a world-class culture that attracts, develops, engages and retains the nation’s elite talent. Salesloft is revolutionizing the sales industry to create a modern, more personal experience for buyers and sellers. We need to add a Senior Revenue Operations Analyst to make that happen.

The Revenue Systems team operates within Revenue Operations and partners with Ops, Sales, Marketing, Customer Services, Finance, Legal, and IT. We innovate on a Revenue team system architecture - allowing rapid scale, business agility, and enabling highly-efficient teams. Central to our work is a data strategy that structures, updates, and protects a system of data trusted critical business decisions. 

On a day-to-day basis, you will:

• Function as the subject matter expert on our Salesforce Lead, Contact, Account, and Opportunity data 
• Manage reactive feedback and lead proactive efforts to improve and evolve our data
• Refine, own, and enforce our CRM data governance documentation
• Lead the strategy for prospect and customer data - using various supplemental data sources including AddressTools, Varicent, ZoomInfo, LinkedIn, Crunchbase, LeadIQ, and our data warehouse
• Become the primary internal stakeholder for these platforms - leading their development and utilization
• Identify opportunities for data optimization, data cleansing, addressing data redundancy or development of new processes/policies
• Develop operational measurements to identify business process issues and provide recommendations and solutions to business challenges
• Run point on data structure and delivery for territory alignment and account assignment / refreshes throughout the year
• Perform daily checks and updates to ensure ongoing data excellence
• Drive business process improvements and initiatives
• Participate in a variety of special projects, as needed

WHAT WE’RE LOOKING FOR:

We are seeking someone who is result-oriented, motivated and strategic, who wants to make a real impact with a rapid growth company. You are passionate to play a critical role in the strategy, design, and operationalization of sales account and data strategy across the Revenue organization, and are not afraid to roll up your sleeves!

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Senior Revenue Operations Analyst is the career path for you!

THE TEAM:

Our Revenue Operations team is comprised of seasoned Operations and Systems professionals who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The Revenue Operations teams consists of smart, motivated professionals. They are passionate about improving processes supporting and enabling frontline teams to sell more efficiently and effectively. 

They are also the epitome of our core values:  Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Bachelor's degree in Finance, Business, or related subject
• 3-5 years experience with Sales, Sales Operations, Revenue Operations, or Systems Management
• Detail-oriented and passionate about data integrity and governance
• Excellent analytical and problem solving skills
• Strong proficiency with Google Sheets and/or Excel
• Understanding of data within a SaaS environment context
• Ability to lead teams through change management and business transformations
• Salesforce experience: you know how to update data, navigate standard objects, create custom reports and dashboards, etc.
• Salesforce Certification is a plus
• Excellent written and verbal communication skills, including extensive experience meeting and presenting to senior leaders
• Excellent project management skills and the ability to collaborate with management and others in the company
• Self-starting and focused on personal growth
• Experience with Salesloft is a plus

WITHIN ONE MONTH, YOU’LL:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique 
• Begin 1:1’s with your manager, understand your 30-60-90 plan, meet & shadow current members of the Salesloft team
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Meet key partners in Ops, Sales, Success, Services, Finance, Marketing, etc. - the relationships will be critical to your day-to-day tasks
• Get familiar with our current data governance policies, rules of engagement, and account and territory allocation process
• Become familiar with the sources and use for key data fields on Lead, Account, Contact, and Opportunity objects through training, self-study, and shadowing
• Make daily and weekly data updates to maintain data cleanliness
• Develop a plan for development and socialization of a data dictionary

WITHIN THREE MONTHS, YOU’LL:

• Own technical management and enhancements within our territory tool, Varicent TQP
• Own technical management and enhancements with our data tools, LinkedIn Sales Nav, LinkedIn Sales Insights, ZoomInfo, Crunchbase, and LeadIQ
• Assist with the development and documentation of our data 
• Make significant progress on a Data Dictionary
• Continue to focus on OKRs

WITHIN SIX MONTHS, YOU’LL:

• Be an expert and feel comfortable using Varicent TQP, day to day administration of the system, ad hoc requests and changes as needed.
• Propose recommendations and initiate action on improve our data’s current and future state
• Finalize a data dictionary and a plan for additions and maintenance
• Continue to focus on OKRs

WITHIN TWELVE MONTHS, YOU’LL:

• Become the go-to expert in our data sources, CRM data, and data’s downstream use 
• Collaborate with leadership and Executives to generate data insights forr critical business decisions
• Develop processes, taking actions on necessary enhancements around sales and revenue data related questions

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

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