Senior Revenue Operations Manager - GTME

About the Role

We are seeking a highly motivated and detail-oriented Senior Revenue Operations Manager to join our Revenue Operations team. In this pivotal role you will be responsible for developing the Digital Customer Success program and supporting our Onboarding / Customer Success teams by designing implementing and managing best-in-class operational processes. Your focus will be on driving effectiveness productivity and scalable growth strategies across the post-sales organization.

As a key partner to revenue-driving teams you will take ownership of critical systems and workflows champion process excellence and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive data-driven operations professional with experience in fast-paced product-led high-growth environments.

What You’ll Do

• Develop a Digital Customer Success program to engage with every customer at scale

• Implement an actionable customer health score to reduce churn and improve NDR

• Standardize customer metrics create and manage corporate reporting assets

• Optimize systems integrity data quality and operational processes with Revenue Operations cross-functional teams

• Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs

Qualifications and Experience required to apply for this role

• 5+ years working in a Customer Operations or related Revenue Operations role

• 3+ years experience working with executive level stakeholders

• Proficient technical skills: Salesforce Looker SQL Excel

• Strong track record of building teams from the ground up; experienced with Digital / Customer Success Account Management leaders

• Product-led company experience

• Early-stage high-growth company experience

The listed Pay Range reflects base salary range except for sales roles the range provided is the role’s On Target Earnings ('OTE') range meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors including the candidate’s experience qualifications and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year flex PTO and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical dental and vision benefits.

Annual Pay Range

$165000—$185000 USD