Senior Revenue Operations Specialist

The opportunity

The Senior Revenue Operations Specialist is responsible for supporting the operations of the sales, client success, and marketing departments. This person ensures that the interaction between these departments is aligned with the larger company-wide strategy directed by senior leadership. They will have the ability to apply your experience across these teams to help drive revenue growth.

What you'll do

• Develop and execute strategic plans to improve processes and reporting 
• Build and maintain strong, internal relationships with stakeholders
• Report on trends and provide strategic insights to revenue, marketing and client success
• Manage and coach team members and direct reports
• Ad hoc responsibilities as needed to support the teams
• Provide insight to and consult with sales and marketing to drive strategic decisions
• Work with sales executives to build reports and dashboards to support pre-sales inquiries
• Create streamlined workflows across the full customer lifecycle; map revenue processes against them
• Calculate sales commissions monthly
• Track sales performance and renewals 
• Support integrated applications, including ZoomInfo, Conga, Salesloft, Sales Navigator, Chorus, and more
• Automate reporting and provide month-over-month, quarter-over-quarter and year-over-year metrics and graphs
• Monitor licenses and usage across the tech stack

Who you are

Our ideal candidate is comfortable with no two days ever being the same and has a whatever-it-takes, high-growth mentality. You make calculated decisions and are hard-wired with a “get things done” attitude and love being faced with new challenges. You have the business acumen to understand complex customer needs and the expertise to present effective solutions. Here is what you will need to demonstrate to be considered for the position:

• 1-5+ years of experience in sales and/or marketing operations
• 1+ years of experience working in or the equivalent of Salesforce and Tableau
• 1+ years of management experience
• Ability to manage projects, navigate priorities, and coach a team to do the same
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly
• Ability to work with stakeholders to create streamlined workflows, build strong reporting, and provide analysis of data to identify business trends and opportunities
• Superior time management skills
• Ability to present facts and recommendations effectively
• Self-starter with a growth mentality
• Forward-looking thinker, who actively seeks opportunities and proposes solutions 
• Ability to train team on existing and new processes/workflows
• Friendly and professional demeanor
• Comfortable receiving constructive criticism and feedback
• Outstanding problem-solving abilities
• Strong presentation skills
• Excellent written and oral communication skills
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

What we offer you

Our benefits and programs are designed to make your life better for you and your family..

• Flexible schedule with remote, hybrid and on-site options
• Comprehensive medical, dental and vision insurance
• 401K with company matching
• Flexible paid time off
• Paid maternity and paternity leave
• Pet insurance for your furry family members and co-workers 
• Wellness perks that include the Headspace App and monthly fitness reimbursements
• Ongoing career development opportunities, mentorship program, bucket list benefit, and more
• In-office snacks, beverages, catered meals, and even some ping pong

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.