Senior Revenue Technology Analyst

As a Senior Revenue Technology Analyst on GitLab's Revenue Tech team you'll play a central role in scaling and improving the revenue technology stack that supports our go-to-market teams. As our Revenue organization continues to grow you'll help define user strategy workflows and ways of working that make it easier for teams to do their best work. You'll work with tooling and other enterprise sales platforms and you'll partner closely with Revenue Operations Strategy Enablement IT and Privacy and Legal to identify process gaps improve integrations and automations and support global compliance. You'll also help build a strong documentation and knowledge repository so our processes support paths and tooling standards are easy to understand and use in our all-remote values-driven environment.

• Establish and execute on a technical roadmap that supports the entire revenue lifecycle.
• Support the execution of our AI roadmap.
• Stakeholder management and roadmap definition.
• Identify gaps in processes integrations and automations; recommend improvements drive implementation and support the evaluation and procurement of new tools as needed.
• Own day-to-day vendor management for revenue tech stack tools including procurement support renewals and quarterly business reviews.
• Partner with cross-functional teams (for example Marketing ops IT for integrations and enterprise AI use cases Enablement for end-user support Privacy and Legal for global privacy compliance and Revenue Strategy for analytics alignment) to ensure tools are implemented and used effectively.
• Collaborate with operations partners to support compliance with standardized processes and maintain a consistent business rhythm for tool users (provisioning user support troubleshooting and ongoing maintenance).
• Create and implement reporting and dashboards within revenue tools that improve efficiency effectiveness and productivity while aligning with Sales Strategy and Sales Data Analytics on definitions and metrics.
• Provide insights and recommendations to automate and optimize revenue workflows with a focus on scalability and supporting growth.
• Document workflows support processes and troubleshooting guidance building a knowledge repository to enable first-tier sales support and self-service.

• Proficient experience with enterprise revenue and sales tools such as Salesforce (SFDC) Gong Clari Outreach and ZoomInfo with the ability to understand how end-users work in these systems day-to-day.
• Strong understanding of how systems connect and share data including integrations automations permissions and data management concepts.
• Experience evaluating selecting and rolling out new tools including requirements gathering vendor due diligence procurement processes implementation planning enablement and ongoing adoption.
• Ability to identify gaps in workflows processes and tooling and turn them into practical improvements that scale across teams.
• Experience owning vendor relationships and operational rhythms for tools such as renewals quarterly business reviews user provisioning support troubleshooting and ongoing maintenance.
• Strong analytical and problem-solving skills including building or partnering on reporting and dashboards that improve efficiency effectiveness and productivity for revenue teams.
• Clear inclusive communication skills with the ability to collaborate across Revenue Operations Strategy and Enablement IT and Legal or Privacy partners.
• Comfort working in an all-remote asynchronous environment including taking ownership as a manager of one prioritizing effectively and delivering work with minimal oversight.
• Interest in GitLab and alignment with our values with openness to applying transferable skills from related sales operations revenue operations systems or analytics roles.

On the Revenue Tech team at GitLab we partner with Revenue Operations Sales Strategy Enablement and related teams to support our go-to-market motion through our revenue tools. You’ll join us in a fully remote globally distributed group that collaborates asynchronously and values clear communication strong ownership and a great end-user experience.

What We Do

GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100000 organizations. Our mission makes it clear that we believe in a world where everyone can contribute. We make that possible at GitLab by running our operations on our product and staying aligned with our values. We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best.

Why Work With Us

We’ve got big ambitions to make GitLab the most comprehensive AI-powered DevSecOps platform and need skilled contributors to get us there. At GitLab your contributions shape the future of software development at a time when AI is changing the way software is built. Together we're building the most comprehensive AI-powered DevSecOps platform.

Gallery