Senior SaaS Product Designer

Senior UX Designer

At Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the world's leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development - as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Role

We're looking for a seasoned user experience designer to help us continue to define the vision, product strategy, and user experience of a newly released SaaS product called BuySmart. As part of the Gartner BuySmart product group, you'll be joining a team of engineers, product managers, and designers who are committed to building world class products to transform how businesses buy enterprise software.

Our ideal candidate has a track record of designing and shipping SaaS products, possesses extreme attention to detail, concisely communicates complicated concepts, and is excited about combining complex business processes with beautiful UX and design.

This is a hands-on role focused on both product discovery and design objectives. The position involves conducting user research, translating research data into user flows, customer journey maps, and wireframes, designing low fidelity mockups, building prototypes, and iterating the solution in accordance with user feedback. The Senior UX Designer will also assist with maintenance of the design system, including writing component specifications and defining accessibility standards. He or she may also occasionally be responsible for creating high fidelity mockups, writing JIRA tickets, and assisting with acceptance testing (quality assurance).

We're looking for someone who has:

• Designed and shipped SaaS applications that help companies manage complex processes in an elegant way
• A solid grasp of user-centered design (UCD), human computer interaction, planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
• Experience using a design system, ideally helping define and maintain components
• Strong visual design, brand, and user experience instincts; ability to iterate designs and solutions efficiently and intelligently
• Experience delivering responsive web designs
• Experience working directly with developers to assess the feasibility of proposed designs
• Deep expertise in Figma or equivalent design software for mockups and prototyping
• 7+ years of experience spanning the product design lifecycle with a high growth SaaS company

You may be a fit if:

• You're a creative, customer-obsessed thinker who loves solving customer problems
• You thrive in a collaborative environment, and look forward to working with a close knit team of remote designers, engineers, and product managers every day
• You have a knack for identifying acute customer pain points and translating those into specific designs, even when those pain points are articulated as broad concepts
• You excel at distilling complex B2B processes and tasks into simple, elegant user experiences that people enjoy
• Whether it's sketches, wireframes, prototypes, or pixel perfect designs, you are comfortable advancing design concepts from inception to shipped product
• You have an exceptional portfolio that demonstrates your skills in relevant product areas such as SaaS or B2B marketplaces

Please include a link to your online portfolio in your application/resume.

Benefits

We offer a highly competitive rewards and benefits package including Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

Equality statement

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to [email protected]

#L1-ASH

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:75344

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.