Senior Safety Specialist

The primary job of a Senior Safety Specialist is to address customer safety, anti fraud issues and resolve them in a timely and efficient manner. He/she will interact with customers on a variety of channels and ensure that all valid customer concerns are being dealt with immediately, as well as streamlining the reporting and handling process.

- Proactively protect our ecosystem, prevent fraudulent activity

- Review and investigate reports of potential violations Work closely with the rest of the community team, PR, and Legal

- Work with product teams to enforce Match Group Safety guidelines and Anti-Fraud guidelines in the Hawaya app.

- Work on critical safety and anti-fraud incidents reported by users or proactively moderated by the care teams, and work with stakeholders to ensure resolution of incidents.

- Contribute to building the team and the organization for long term success

- Strong command of English language;

- Minimum 3 year of experience in safety related roles;

- Strong user empathy;

- Attention to details

- Analytical thinking;

-Strong stakeholder management skills.

We are an international organization that guarantee you a global exposure working with the best talents world wide.

- Very competitive salaries, top working environment, coaching and multiple travels to US & Paris.

- Very friendly & casual work environment.

- Solid Learning and Development Programs

- Unlimited vacations

- Work-Life Balance through our Flexible working hours & Work from home options

- Ownership Based Attendance

- Unique perks & benefits.

Work Location: Greek Campus, Abdeen.

Offices are based in Cairo, Paris and NYC.

Is it a match?