Senior Sales Engineer

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

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Senior Sales Engineer

As a Senior Sales Engineer you will play a key role to identify customer pain points, develop solutions, present the Fastly value benefits and address any technical objections. To realize this, the Sales Engineer should have a strong desire to utilize their technical and sales skills to understand the customer’s needs and requirements. The Senior Sales Engineer should be highly competent in assisting to develop a technical sales strategy and have the ability to work cross-functionally with Sales, Product Management, Product Marketing, Engineering.  Experience in delivering compelling demonstrations of cloud solutions and products is essential. 

What You'll Do

• Collaborate with Account Executives to develop and execute a winning sales strategy for an opportunity
• Uncover customer needs and propose relevant Fastly solutions
• Perform product demonstrations live in the field or via video conference
• Implement and successfully drive on light Proof-of-Concepts
• Provide pre-sales support to customers in implementing configurations and services
• Execute a smooth hand-off of a customer to post-sales team
• Participate in product, sales and role-specific trainings to build skills and knowledge in your role
• Be able to contribute content for general customer education
• Assist in responding effectively to RFPs

What We're Looking For

• 3+ years experience in a similar role
• Knowledge in cloud and web related technologies is required (CDNs preferred)
• Knowledge of Application or API Security (WAF / WAAP)
• Customer facing experience is essential
• Experience performing demos in front of both technical and business focused prospects
• Comfort with networking/security systems/protocols and Linux systems are essential
• Working familiarity with a scripting language (python, ruby, perl, PHP or VCL)
• Impeccable written communication skills are important
• Comfortable keeping up with technology trends in cloud services
• Open, curious and receptive to new ideas and ways of doing things
• Travel domestically 20%

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.