Senior Sales Executive

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

Job Description Summary

Senior Sales Executive

Job Description

Position Summary:

The Sales Team member will use their vast knowledge base and deep customer relationships to bring over and retain high value trip support customers. The role will also prospect existing customers for the purpose of upselling other products and services offered by the company, Global Trip Support, Regional Trip Support, On-Line Flight Planning, Insurance, etc.. The role will focus on customer relationship management activities for all the afore mentioned products and services as they relate to; issues, concerns, invoice resolution, account health and satisfaction activities, etc.
Responsibilities:

• Prospect new business utilizing market research tools, industry conferences, cold calls, current customers, and internal company leads to position all of World Fuel / Colt’s product and service lines.
• Prospect and strategize to expand existing customers spend across other company product and service lines.
• Cross sell and up-sell of aligned vendor products and services that strengthen the company’s total sales proposition to new and existing customers.
• Build and maintain customer relationships to increase customer retention through; regular customer visits and communications, be the go to person for issue resolution and problem solving, perform trip, service, and product satisfaction activities as part of the customer relationship management program.
• Understand changing needs and/or conditions of the customer and taking the necessary steps to expand and or prevent interruption of normal business activities; financial changes in the customer, decrease in fleet, etc.
• Facilitate and maintain the processing of internal paperwork requirements to ensure on-boarding from the perspective of trip support, customer preference documentation, billing and accounting procedures.
• Support of international sales groups for to help support the sale of the aforementioned products and services of the company and aligned vendors.
Requirements:

Experience: 10+ years’ trip support sales experience in the aviation industry

Education: Bachelor’s degree – Must have either the educational requirements or the equivalent work experience.

Customer Service: Proven customer loyalty and following through strong customer management skills.

Industry Knowledge: Complete understanding of all aspects of the industry, products and services.

Sales experience: 10+ years with Global Trip Support sales experience.
Travel Requirement:

Significant – Frequent travel on short notice; travel is an integral part of successful job performance; may be required to travel to remote or hazardous locations.

• Job Classifications

4 - Sales Workers (EEO-1 Job Categories-United States of America

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.