Senior Sales Incentive Associate

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Position Overview: We are seeking an experienced and detail-oriented Senior Sales Compensation Associate to join our dynamic Revenue Operations team. As a key member of our Sales Operations function, you will play a pivotal role in driving accurate, efficient, and timely commission processing and compensation plan development. Your expertise in commissions calculations, data analysis, and cross-functional collaboration will contribute to the success of our revenue-generating teams.
The Impact You Will Make:
Compensation Strategy and Planning:

• Collaborate with sales leadership to design sales compensation plans that align with the company's strategic objectives, taking into account sales quotas, performance metrics, and market competitiveness.
• Execute the rollout of compensation plans, ensuring that they are communicated effectively to the sales team and that all stakeholders have a clear understanding of the plans.
• Regularly evaluate and analyze the effectiveness of compensation plans by monitoring sales performance against targets and making adjustments as necessary.

Commissions Calculation and Processing:

• Lead the end-to-end commissions planning and calculation process, ensuring accuracy and timeliness of commission plan development to sales representatives and partners.
• Collaborate with sales operations, finance, and HR teams to gather and validate data inputs required for developing compensation plans
• Apply a deep understanding of commission plans and policies to ensure commissions are accurately calculated in accordance with established guidelines
• Investigate and resolve discrepancies or disputes related to commissions payments

Data Analysis and Reporting:

• Analyze sales performance data and commission metrics to provide insights and recommendations for optimizing commission plans and incentives
• Create and maintain comprehensive reports and dashboards to track commissions payments, performance, and trends
• Identify patterns and trends in commission data to support strategic decision-making and process enhancements

Tooling:

• Proactively identify opportunities to streamline and optimize our current commission tooling software by collaborating with the Systems and Tooling team

Cross-Functional Collaboration:

• Partner with the sales, sales operations, and HR teams to ensure alignment on commission plan changes, onboarding of new hires, and offboarding of departing employees.
• Work closely with the finance team to reconcile commissions payments, ensuring accuracy and compliance with financial controls.

Stakeholder Communication:

• Communicate commission-related information to sales representatives, providing clarity on commission plans, calculations, and payouts.
• Address inquiries and resolve issues related to commissions, serving as a point of contact for commissions-related matters.

What bring to the table:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 3 years of experience in commissions operations, sales analytics, or sales operations, with a focus on commissions calculations and processing
• Strong proficiency in data analysis, Excel, and commission calculation tools/systems
• Experience working with sales teams and cross-functional stakeholders
• Excellent attention to detail and a high degree of accuracy in data processing
• Strong communication skills, with the ability to explain complex commission concepts to non-technical stakeholders
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Experience with Salesforce
• Prior experience in process improvement initiatives and automation is desirable.

Join our passionate and collaborative Rev Ops team, and contribute your expertise to ensure accurate and efficient commissions processing, driving the success of our revenue-generating teams. Your analytical mindset, attention to detail, and commitment to process improvement will make a significant impact on our organization's growth and profitability.
And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].