Senior Sales Manager - ETF

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Overview

Lead BBH's ETF Servicing business in the US while providing support to BBH's product, client relationships, and sales initiatives for ETFs; closely working with ETF CSG, Sales / RM, Product Management, and Systems teams

Product Management

• Be an ETF SME for internal constituents (i.e. Sales, RM, Risk, CSG, etc.)
• Educate internal constituents on the ETF marketplace and raise awareness of BBH's ETF servicing capabilities to generate cross selling opportunities
• Advocate for ETF business with internal constituents across product lines and senior management
• Actively track and communicate technology development enhancements to Global ETF Business and Technology Teams and keep abreast of competitor technology offerings
• Further develop BBH's Global ETF Service offering
• Work with global ETF team across product, RE and CSG to create a feedback loop of latest ETF product trends, product / service offering and competitive intelligence
• Work with Global Head of ETF Services to manage and optimize the P&L for the US ETF business

Business Development / Representing BBH in Industry

• Promote BBH products and services throughout the industry and position BBH for long-term opportunities
• Develop and execute a go-to-market strategy for ETF business in region, including segmentation of local market, goals, prioritization, and tailored content to drive new revenue growth
• In a consultative manner, lead the sales initiatives to promote BBH's ETF servicing capabilities to Asset Managers / ETF sponsors. Furthermore, create "insights" which can be used with clients / prospects
• Establish and build industry relationships across the US ETF eco-system (i.e. listing exchanges, APs and MMs, law firms, etc) for market intelligence and source of referrals
• Work with Marketing to develop a marketing campaign in Europe including strategy around building brand, materials, and overall "go-to-market" approach
• Create and deliver market and product insight to build relationship and credibility with target firms
• Represent BBH on various ETF Industry related Committees / Advisory Groups (i.e. ICI Advisory, NYSE ETF Group, BlackRock Advisory group, etc.)
• Attend or Speak at Conferences and Industry Events to further promote BBH's ETF Brand

Relationship Management

• Provide a leadership and escalation role for all our ETF clients in US
• Work with RM's to develop an account plan including focusing on areas to improve service as well as growth opportunities
• Oversee ETF Product launches with Relationship Managers, Business Integration, and Service Delivery Teams

REQUIREMENTS:

• Understand key trends and processing requirements of supporting ETFs
• Minimum of ten years' experience in Fund Servicing within an Asset Manager or Service Provider (i.e. Custodian, Index Provider, Exchange, Specialist, etc.)
• Fund Accounting experience, especially with ETFs, preferred
• Global custody and asset administration product knowledge desirable. Understanding of ETF custody and administration process flows an advantage but not essential
• Communication skills with demonstrated presentation skills and excellent writing ability
• Excellent PowerPoint skills
• ETF Product and/or Distribution experience a plus
• Project Management / Consulting skills a plus
• Proven negotiation skills

• Professional business acumen: ability to interact in a professional manner at all levels, both internally and externally
• Detail oriented with proven ability to see open issues to resolution
• Travel is required

What We Offer

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
• A culture of inclusion that values each employee's unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time

Boston