Senior Sales Operations Analyst

Job Description:

This is a Remote Role

DataRobot is the AI Cloud leader, delivering a unified platform for all users, data types, and environments to accelerate the delivery of AI to production for every organization. A third of the Fortune 50 currently trusts our Augmented Intelligence platform. We are growing and scaling rapidly with a massive market opportunity in sight. As a DataRobot employee, you will be part of a company whose mission is clear - to change outcomes for organizations worldwide. We're at the forefront of the AI revolution, from banking to insurance to healthcare. And we need other revolutionaries to join us.

We are looking for a Senior Sales Operations Analyst to join our Deal Strategy and Operations team to work across our Channel Sales and Professional Service organizations. This is a cross-functional role that will hold significant influence over how to implement strategy and operations for our fast-growing GTM teams. We are looking for an ambitious and analytically oriented individual well-versed in implementing operational excellence. You will hold a significant opportunity to impact the success and growth of DataRobot for years to come.

Responsibilities:

• Responsible for implementing and managing scalable processes for our professional services and channel sales organizations.
• Drive operational excellence in supporting day-to-day field operations for our professional service and channel sales organizations:
• For professional services, this includes service project setup, engagement tracking, field enablement, and ongoing reporting.
• For channel sales, this includes channel program management & enablement, workflow management within Salesforce, support of critical strategic GTM initiatives, and ongoing reporting.
• Refine our core strategy by owning data-driven decisions with functional business leaders from our professional service and channel sales organizations.
• Develop reporting, analytics, and presentation of key performance indicators to continuously inform all layers of our operating processes and strategic direction. Primary data sources are Salesforce and FinancialForce, with reporting in Tableau and Snowflake.
• Drive quantitative review and analysis of KPIs and identify levers to improve efficiency and productivity across the business.
• Translate business requirements to operational and technical requirements.
• Coordinate cross-functionally across our Sales, Finance, Deal Strategy, Product, and Business Engineering teams to successfully deliver on key operational initiatives.

Qualifications:

• 3+ years of experience in Revenue or Sales Operations, Management Consulting, FP&A, or other analyst roles.
• Strong reporting and analytical skills. Experiences using SFDC, Excel / Google Suite, Tableau, Snowflake, and other BI Tools.
• High level of accountability for results; proven ability to take ownership and present results with confidence and thorough attention to details.
• Problem-solver who enjoys understanding complex processes, articulating requirements, and driving solutions.
• Positive team player and effective communicator with all levels of management and cross-functional organizations
• You thrive in fast-paced, dynamic environments.

What you get in return:

• We move fast and reward hard work. We expect results, and we love doing the work we're passionate about.
• Our employees have a voice in what we do! We continually challenge and support each other to find better, more robust solutions for customers and partners. After all, it's our customers that make us tick.
• We like to have fun along the way! We genuinely like each other and enjoy spending time together at company outings.
• We're global! We are an international company supporting international customers, and we know that regular collaboration across the globe is how the best ideas come about.
• We're committed to building a company culture where every individual can bring their full impact and reach their fullest potential. Our mission is to build a diverse and inclusive environment where dedicated people of all cultures, perspectives, backgrounds, races, genders, religions, orientations, abilities, and ages can 10x their lives.

The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

Our Core Values:

• Be You - We are co-contributors to our culture committed to diversity, inclusion, equity and a sense of belonging throughout our global community. We value each person as their authentic self and welcome honest and respectful dialogue as an avenue to greatness.
• Dream Big - We don't settle for the status quo. We always pursue the development of the next version of ourselves. We believe investment in the growth and resilience of our people is the foundation of building an iconic company.
• Be Data-Driven - We believe data-driven decision making enables innovation and execution at velocity while ensuring repeatable success. We take on the toughest challenges as we transform the world with our platform and AI.
• Better Together - We celebrate success and learn from failure as one team. We foster an aligned, collaboration-first workplace by building trust through transparency, integrity and accountability.
• Champion Customers - We empower our customers and our communities by shaping the future of trusted, augmented intelligence in order to solve their most difficult problems. We are humble, not complacent. We succeed when they succeed.

All U.S. DataRobot employees must be fully vaccinated against COVID-19. If there is a medical, religious, or other legally protected reason that prevents you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have a process in place to evaluate requests for accommodation.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

All applicant data submitted is handled in accordance with our Applicant Privacy Policy.