Senior Sales Operations Analyst

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Director, Sales Operations

If you are excited to lead the charge in system and process improvements, then this is the perfect role for you. 

• Analyze sales processes for inefficiencies, document, and develop necessary solutions.
• Write business requirements that clearly define the problem statement, pain points, to-be process and system and reporting requirements.
• Obtain Stakeholder approvals and ensure project is moving through project lifecycle
• Support the technical roll out of system enhancements and tools and UAT testing.
• Develop training materials to support implementation and adoption of new sales processes and system enhancements.
• Become highly familiar with all supported applications and business processes.
• Manage projects and deliverables in Jira and Confluence and produce & automate weekly, monthly, and quarterly project reporting.
• Perform additional sales operations duties and departmental coverage as assigned.

• Bachelor’s degree 
• Minimum 3+ years working in a Sales Operations or in a Business Analyst role.
• Experience with managing projects in Jira and Confluence.
• Experience with Salesforce (SFDC) and CPQ. 
• Ability to create reports, dashboards and analyze data to assist in business decisions for key stakeholders.
• High proficiency in Microsoft Excel required. 
• Ability to work independently and efficiently in a fast paced, complex high-tech environment. 
• Ability to work across time zones in India, Europe, and USA (California)
• High energy and positive problem-solving skills
• Creative, flexible, and proactive to accomplish tasks on schedule. 
• Experience working with sales teams and understand the lead to cash flow.
• Passion for learning and growth mindset.
• Great sense of humor, positive attitude, and the aptitude for learning new technologies, applications, and business areas.

India-Remote

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.