Senior Sales Operations Analyst - Bodewell (Remote)

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

The Senior Sales Operations Analyst - Bodewell is responsible for building processes and procedures to drive initiatives of Bodewell, a new, external-facing growth channel for GE Appliances. Bodewell is focused on acquiring new owners and achieving lifetime loyalty through a seamless and integrated consumer experience. This role will focus on operationalizing our process framework for ecosystems through partnerships with new and existing customers within the Bodewell channel. This includes data analysis, reporting, project management, development, and execution of standard operating procedures for Bodewell Partnerships. They will work cross-functionally to leverage relationships with internal and external stakeholders to refine and refocus our processes in local, regional, and national markets. This role works closely with Bodewell's Principal Business Development Manager in the growth and facilitation of Bodewell Partnerships.

Position

Senior Sales Operations Analyst - Bodewell (Remote)

Location

USA, Louisville, KY

How You'll Create Possibilities

Responsible for executing, establishing, and refining standard operation procedures for existing partners and expansion efforts within Bodewell Partnerships.

• Be a direct point of contact for Area Sales Manager to properly onboard Bodewell Partners and set them up for operational success
• Work cross functionally with various business channels and Mirco-enterprises to build processes for program execution at the partner and franchisee level
• Ensure all customer requirements and benefits associated with each project are realized
• Work cross-functionally to execute solutions between internal business functions, enabling the team to meet project delivery commitments and move fast
• Facilitate discussions between impacted business teams and appropriate business solutions architect to ensure all necessary SOPs are executed and training is conducted, prior to launch, to ensure smooth hyper-care and project handoff.
• Manage partner database and provide weekly update on "where we stand" in current programs, pre-to-post launch
• Leverage AI in role to drive efficiency.

Develop and maintain network of cross-functional relationships to drive the initiatives in Bodewell

• Work closely with DT/Project Managers to develop data driven processes for program improvements and key learnings
• Track project benefits and results, post-launch and compare to initial estimates to inform future priority decisions
• Responsible partner onboarding, post commitment from customer, executing account set-up, maintenance, agreements, terms and conditions, and systems integrations
• Work alongside internal and external partners and customers to facilitate proper integration of Bodewell Programs

Provide Analysis, Processes, and Problem Solve

• Execute SOP's in each lane of partnerships that can be developed and utilized on a national scale
• Leverage data to identify points of failure and opportunities that the initiative can continually evolve and improve
• Deliver compelling presentations with proposed recommendations to enable leadership decision making

What You'll Bring to Our Team

Minimum Qualifications/Requirements

• Bachelor's degree from an accredited college or university
• 5 years relevant professional experience, including 2 years in field sales experience.
• Strong data analytics background with experience utilizing data to drive growth with partners and customers
• Ability to truncate large amounts of information into a clear and concise manner
• Effective communicator with strong written and verbal presentation skills with ability to effectively communicate at all levels both internally and with external organizations
• Detail + process oriented
• Strong networking skills
• Must be willing and able to travel as needed to fulfill the duties of the role, which will fluctuate based on business needs. Travel estimated at 25% of the time.

Desired Characteristics/Preferred Qualifications

• Minimum 5 years of sales, financial, or project management experience
• Experience in finished durable goods

• Self-starter who can spearhead an initiative with limited direction and embrace ambiguous situations with a problem-solving mindset

• Collaborative approach with ability to work cross-functionally with teams to drive a project, process or otherwise from start to finish

• Demonstrated ability to leverage creative thinking in conjunction with an analytical mindset; able to identify problems that may not be overt and bring solutions to the table
• Ability to form and maintain strong relationships across internal and external colleagues and stakeholders

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

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