Senior Sales Operations Analyst (Boston)

The Senior Sales Operations Analyst will partner closely with sales leadership and play a key role in building the systems to support an exponentially growing sales team by implementing policies, educating sales teams and using data analysis to identify opportunities, address deficiencies, and maintain growth through advanced reporting and analytics. This role will independently identify analysis opportunities to better understand trends and the organization.

How You Will Make a Difference:

• Manage advanced reporting and analytics project requests from internal stakeholders
• Independently identifies analysis opportunities to better understand sales trends and the organization
• Understand data environment in systems of record, and "best data to use"
• Build connections and collaborative relationships beyond one’s own team to help achieve business objectives
• Analyze Klaviyo data, produce and maintain sales reports, present and distribute data interpretations and educate sales leadership on analysis best practices
• Making recommendations to the marketing and sales departments based on market analysis
• Analyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc. to sales leadership
• Identify opportunities through data to drive an efficient sales process and generate revenue
• Educate, consult and enforce Salesforce best practices within the sales team
• Identify systems and process learning opportunities for the sales team and partner with enablement to create documentation and training sessions to address these gaps
• Manage operational projects to assist the sales team in meeting their revenue goals (e.g. identifying and assigning Target Accounts in Salesforce)
• Plan and forecast sales revenue on a weekly, monthly and annual basis.
• Plan and forecast headcount needs on an annual basis.
• Performs other related duties as assigned.

Who You Are:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Have 3-5 years of Sales Operations experience.
• Proficient in Salesforce and Excel.
• Tableau experience preferred but not required.
• You have some experience with advanced analysis.
• BA/BS Degree.