Senior Sales Operations Analyst (THD)

Senior Sales Operations Analyst (THD)

Position ID: req45677

Sector: BA North America

Functional Area: Sales

Location: Charlotte Office

Number of Openings: 1

Employment Type: Permanent

POSITION DESCRIPTION:

Senior Sales Operations Analyst

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

About the role:

The Sales Operations Analyst is a critical member of the team supporting The Home Depot account. The team member in this role will be responsible for:

• Account management in SAP, including flooring execution, partner function maintenance, and error resolution• Daily, weekly, and monthly reporting• Root cause analysis on compliance fines and providing solutions to avoid• Customer presentations• Delivery agent management for product deliveries and returns• Maintaining all aspects of direct-to-consumer inbound calendars and exceptions• Managing customer escalations to resolve any issues that may arise• Establishing relationships with external and internal customers• Working with warehousing, transportation, supply planning and inventory management to best service the customers• Perform complex ad hoc analysis and reporting as required

Reporting

Director, Sales Operations

Minimum Qualifications:• Bachelor's degree preferred• Strong proficiency in Microsoft Excel required• Proficiency in Microsoft PowerPoint and Outlook• Proficiency in SAP preferred• Experience with root cause analyses preferred• Some travel required

Skills• Unquestionable business ethics and integrity• Robust business acumen• Strong analytical, planning, and organizational skills• Understanding of accounting and financial concepts a plus• Attention to detail is a must • Strong written and verbal communication skills• Highly motivated/ Driven/ Proactive approach to business needs• Strong interpersonal skills• Ability to adjust/react quickly to change

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COMPANY DESCRIPTION

Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. As a leading global appliance company, we place the consumer at the heart of everything we do. Through our brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi, we sell more than 60 million household and professional products in more than 150 markets every year. In 2017 Electrolux had sales of SEK 122 billion and employed 56,000 people around the world. For more information go to www.electroluxgroup.com.