Senior Sales Operations Associate

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Sales Operations Senior Associate to join Team Snapchat! As part of Sales Operations, you will focus on designing, launching and analyzing programs across the globe that incentivize revenue and other strategic goals. Working from our LA or SF office, you will partner closely with Sales, Product, Marketing and Finance teams to design advertiser incentives and execute and improve processes related to these programs.

What you'll do:

• Evaluate complex pricing exceptions and related business policies, providing thoughtful cost-benefit analysis under both short- and long-term horizons

• Consult with front-line sales reps, managers and sales leaders to launch and refine high-impact revenue programs and advertiser incentives 

• Refresh pricing and inventory management workflows such as inventory booking and rate card operations

• Manage and refine pricing controls in partnership with internal and external audit to ensure compliance

• Assist with building dashboards to track progress and traction of programs and ad hoc deals, and leverage insights to drive recommendations

• Implement analytical models to forecast and track media coupon trends and usage

• Use business understanding and judgment to create robust draft plans outlining priorities, activities and timelines for your area of work

• Cultivate strong working relationships with key partners—including Sales, Product, Operations, Finance, and Legal—to evaluate requests or key business issues

• Be knowledgeable in market trends and the competitive landscape in order to shape compelling proposals

Knowledge, Skills, & Abilities:

• Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully

• Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail

• Well-versed in concepts and practices of digital advertising sales, including auction marketplaces

• Experience using Salesforce or similar customer relationship management systems

• Experience extracting data with SQL and utilizing data visualization tools like Looker or Tableau

• Proficiency with Google Suite (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)

• Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes

• Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment

• BA/BS in a quantitative field such as mathematics, economics, finance, and business

Minimum Qualifications:

• 4+ years of experience in a role in Sales Operations, Pricing, or related field

Preferred Qualifications:

• 2+ years of experience working in technology, digital media, advertising or related field

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week).

If you are not based in the same location(s) listed for this role and are open to relocation, we encourage you to apply to take advantage of our generous relocation policy. 

For CA based applicants: 

• The base salary range for this position is $125,000 - $180,000 annually

This position is eligible for a discretionary performance-based bonus

This position is eligible for equity in the form of RSUs

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!