Senior Sales Operations Manager- Growth Initiatives

Team Description

Pendo is looking for a Senior Sales Operations Manager, Growth Initiatives.

Pendo has been rapidly scaling and is looking for a strategic and analytical leader to help unlock new levers of growth. Our Senior Sales Operations Manager, Growth Initiatives will partner with senior leadership across sales, marketing, partnerships, and product to discover, analyze, and operationalize potential growth opportunities. Sitting on the RevOps team, this Senior Sales Operations Manager will take on some of Pendo’s most challenging business problems. You will be asked to tackle unstructured problems and drive them to actionable business insights and outcomes. The ideal candidate will have a bias to act, be a problem solver, and is enthusiastic about the opportunity to partner cross-functionally to build programs that will support a high growth, high efficiency company.

Role Responsibilities 

• Take ownership of new growth areas that need to be operationalized within the business, including supporting new verticals (e.g., Public Sector), supporting our Partnerships strategy, and building GTM strategy for new products
• Deliver data insights critical to understanding business performance and efficiency
• Partner with sales and marketing leaders to develop thoughtful and innovative strategies to optimize performance and reduce operational costs
• Define and deliver the go-to-market strategy for new products
• Recommend and drive initiatives and tactics to improve performance and productivity across all growth channels
• Work with cross-functional partners to understand requirements and drive joint projects

Minimum Qualifications 

• 4+ years of experience in Management Consulting or B2B SaaS Ops/Strategy/Growth roles 
• Experience presenting analyses and recommended actions to senior leadership 
• Willingness to roll-up sleeves and get things done
• Aptitude for effective cross-functional collaboration
• Strong analytical skills and attention to detail with the capability to appropriately define issues, questions, and data

Preferred Qualifications 

• Experience in Management Consulting and a high-growth SaaS company
• Experience with Looker, Salesforce, Marketo, Outreach and other tools

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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