Senior Sales Systems Analyst

Klaviyo • Boston, MA

Company

Klaviyo

Location

Boston, MA

Type

Full Time

Job Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.


Salesforce and sales systems are critical to the overall success of Klaviyo and the Systems Analyst will play an important role in ensuring the effectiveness of those systems. You are a creative mind, with attention to detail, who has an interest in working on projects that create scalable solutions for complex business issues.

Our Sales team and other teams that use Salesforce are growing rapidly; you will work on projects that affect 500+ users. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This hire will report to the Business Systems Manager.

How You Will Make a Difference

  • Partner with Business Development leadership, Operations Specialists, and other subject matter experts to gather requirements and configure enhancement requests for Salesforce and other Sales systems
  • Manage configuration in Salesforce, such as flows, approval processes, and validation rules that align with Sales processes
  • Configure and maintain systems that integrate with Salesforce, such as LeanData and Outreach
  • Plan, implement, and maintain systems projects, coordinating cross-functionally and with vendors as required
  • Help users troubleshoot system issues, and refine tools and processes to maximize efficiency of our system

Who You Are

  • 3+ years of Salesforce Administration experience
  • Experience with additional tools such as LeanData, Outreach, Gong, etc. preferred
  • Salesforce Administrator Certification (required), Platform/App Builder preferred 
  • Experience working in a fast-paced environment
  • BA/BS Degree

Get to Know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

If you are a California, Colorado, Rhode Island, Washington, New York City, or Jersey City resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

Apply Now

Date Posted

04/04/2023

Views

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