Senior Sales Trainer

Vonage · USA

Company

Vonage

Location

USA

Type

Full Time

Job Description

Why this role matters:

Sales Enablement develops and administers sales training courses material and programs for the company’s sales organization. We help sales representatives and teams do their jobs better and achieve exceptional levels of customer service. You can join our team as a Senior Sales Trainer researching designing developing delivering and evaluating value-added training classes and programs.

Your key responsibilities:

  • Design deliver and continuously optimize a scalable blended learning curriculum for all sales functions (onboarding and ongoing training) ensuring alignment with overall business objectives and Key Results (OKRs).

  • Conduct proactive rigorous assessments (e.g. performance data review interviews surveys) to precisely identify critical knowledge skill and process gaps ensuring all training initiatives are directly linked to measurable business outcomes.

  • Define track and report on key performance indicators (KPIs) related to training effectiveness (e.g. time-to-ramp system adoption forecast accuracy) and leverage data to drive continuous iteration and improvement of all enablement programs.

  • Conceptualize and develop a comprehensive suite of engaging blended learning assets including interactive e-learning modules high-quality video content impactful live workshops and comprehensive training documentation.

  • Create update and govern training content to support ongoing sales enablement initiatives ensuring accuracy relevance and alignment with the latest product market and sales process updates.

  • Lead the strategy training and documentation for all critical sales technologies (e.g. CRM sales engagement platforms forecasting tools) actively promoting high adoption rates and ensuring data integrity across the sales stack.

  • Act as a critical enablement partner collaborating closely with Sales Leadership to jointly identify strategic skill gaps critical training needs and enablement priorities that maximize sales effectiveness.

  • Partner with Subject Matter Experts (SMEs) Product Marketing Sales Operations and Marketing to ensure all content is technically accurate market-relevant and cohesively aligned with product roadmaps and Go-to-Market (GTM) strategies.

  • Serve as a champion for continuous improvement in sales processes and training practices researching and utilizing advanced adult learning principles modern instructional design techniques and new technologies to maximize learner engagement and retention.

What you’ll bring:

Required:

  • 3-5+ years of experience in sales training or enablement with a proven track record of improving sales team performance.

  • Deep understanding of the B2B sales cycle and expertise in core skills like discovery objection handling presenting negotiation and closing.

  • Strong working knowledge and training experience with key sales technologies including CRM (e.g. Salesforce) conversation intelligence (e.g. Gong) and content management systems (e.g. Highspot).

  • Exceptional ability to act as an engaging facilitator inspiring and coaching sales professionals through dynamic training sessions and real-time guidance.

  • Experience designing and managing blended learning programs (live virtual and self-paced).

  • Proven ability to build trust and influence effectively across frontline sellers and senior leadership.

  • Data-driven mindset with experience linking training programs to measurable business outcomes.

  • Knowledge of adult learning theory and instructional design principles that drive effective training and development.

  • Excellent written verbal and listening communication skills.

What we consider a plus:

  • Previous experience as an AE SDR or Account Manager

  • Big Plus: If you bring experience in training or coaching on a formal sales methodology such as MEDDPICC.

Where you will work:

We are open to considering fully remote candidates located within the Eastern and Central time zones of the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas now or in the future for this job opening. #LI-HB

Apply Now

Date Posted

12/23/2025

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