Senior Salesforce Admin

As a leading financial technology platform, OppFi powers banks to bring credit access to  millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission - to help people rebuild financial health - and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”. 

And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte's Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain's Chicago Business, and was named on Built In's 2022 Best Places to Work in Chicago.

What you get to do: 

As a member of the Salesforce team, you will support a growing FinTech Environment, reporting to the Salesforce Admin Manager. Our FinTech platform is built on Salesforce including our Origination and Servicing flows. Using Salesforce as a Platform - we use Service Cloud, Einstein Bots, LWC, Platform Events, Live Agent, and much more. We are also focused on automation and working with the latest Salesforce technologies; we have implemented Git deployment pipelines, Sandbox Spinup automation, full automation regression, automated data snapshot testing, and are improving and rolling out new ways to improve our platform and development processes. You will also get to…

• Help design scalable, best practices solutions.
• Build custom metadata and deploy using source control and deployment automation.
• Partner with developers to integrate with custom code and APIs.
• Partner with quality engineers and Product to troubleshoot issues and build test plans.
• Work with other Salesforce admins and developers on developing features.
• Partner with business operations, including our product organization, to turn requirements into technical solutions.
• Build relationships with stakeholders to deliver the best product for their needs.
• We want you to grow your skills with us! Our team manages our own internal training, with budgets for classes, conferences, books, and materials.
• This position is US-based remote-capable.

What you will bring to the team

• Certified Salesforce Administrator certification
• A proactive attitude to platform enhancements
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions and able to recommend best practices solutions
• Experience in change management and governance: Security orientation in everything you do
• Well versed in technical documentation
• Available and responsive to questions
• Extensive experience implementing Salesforce configuration changes
• Release management experience
• An interest in learning new things, from the business context, to new tools and technologies, to fundamentals of best configuration practices
• Ability and experience in mentoring others
• Experience with relational database schema design
• Excellent project management skills with the ability to organize and prioritize the work
•  

Reports to: Manager, Salesforce Administration

Job Level: Sr. Tech I

The minimum salary for this role is $105,000. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

Total Rewards and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual. 

EEOC Statement: 

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected]. 

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/