Senior Salesforce Administrator

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transaction and engagement data so that they can finally know who their customers are and how to provide the kinds of experiences that delight consumers and move the business metrics that matter. Come help us make it happen!

Salesforce administrator to administer and maintain Salesforce.com platform. Includes the following typical responsibilities and tasks. This person will also be responsible for supporting team understanding and adoption of SFDC functionality.

• Ensuring optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Maintaining Sales and Service Cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for sales, accounting, and other departments.
• Serve as primary system administrator for the Salesforce environment with 50+ users
• Focus the organization's use of data towards what best serves the mission
• Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
• Automate processes using Salesforce tools such as process builder, flows, approval processes, validation rules, etc.
• Manage Salesforce integrations
• Identify, install, upgrade, and maintain appropriate apps from the AppExchange
• Train new users and grow the Salesforce skill set across the organization
• Hands on configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
• Plan for upgrades, seasonal releases, and long-term projects
• Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system.
• Ad hoc duties

• Minimum 3 years of Salesforce Administration experience or equivalent experience
• Demonstrated experience in independently troubleshooting complex technical issues
• Proficiency in custom objects, validation rules, complex workflows, reporting, dashboards, and formula fields
• Strong attention to detail, process and prioritization
• Demonstrated track record of quickly learning new technical components and being able to generalize best practices from experience for use in a new environment
• Strong ability to explain complex issues and discuss trade-offs of potential solutions in non-technical terms
• Ability to work cross-functionally
• Bachelor's Degree or equivalent work experience

Base Salary: $115,000 + Bonus. This range reflects the good-faith hiring base salary range for this position. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Other Cash Incentives: For many of our positions, other cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.