Senior Salesforce Administrator

The mission for this role:

This is an exciting opportunity to work as a Senior Salesforce Administrator focused on developing a best-in-class that delights its users and captures meaningful data to optimise processes and maximise revenue. The role will also focus on managing integration applications into Salesforce such as Salesloft, Planhat, Gong, Lean Data, LeadIQ, and SalesNav to name a few.

Your focus will be to...

As the Salesforce Administrator, you will be the driving force behind the success of Attest and will be responsible for ensuring that Salesforce is set up and configured to maximise our revenue-generating activities.

You will 

• Maintain a complex Salesforce org and manage several releases per year to improve our process and revenue-generating activities.
• Solve business problems by customising our Salesforce Platform by building, configuring, and automating technology solutions to deliver business value.
• Understanding the needs and motivations of different stakeholders around the business (senior sales professionals, users, marketers, legal and finance) to gather requirements and be a driver of transformation.
• Working with other departments such as marketing, sales, customer success, finance and legal to find ways of improving systems that will lead to increased profitability for the company.
• Identify areas where processes can be improved or streamlined to reduce costs and increase efficiency and productivity.
• Constantly leverage release updates, health checks and optimisers to improve our Salesforce organisation’s user interface and experience.
• Ensure accurate collection of key data in Salesforce and integrated applications. 

We’d love to hear from you if…

As a Senior Salesforce Administrator candidate, you will 

• Have worked as a Salesforce Administrator or in a Revenue Operations role, ideally in a fast-paced B2B SaaS Company.
• Have experience of Sales Cloud or a suite of clouds, which could result in having a specialism e.g. CPQ. You will also be comfortable with advanced automation (Salesforce Flow).
• Have experience working with integrated applications including but not limited to DocuSign, Lean Data, Pardot, Gong, SalesLoft, Planhat etc.
• Have previously gathered requirements and understood business processes, including project and release management.
• Have great stakeholder management skills and have been responsible for governance. Maintaining and customising the Salesforce org using best practices. Full understanding of options, such as automation, and record types vs. page layouts. 
• Have experience in setting up and configuring the system with an understanding of Users, Profiles, Permission Sets and Permission Set Groups , monitoring and proactively improving user adoption, providing user training and ongoing support, and ensuring your data hygiene is also clean and accurate. 
• Support additional Salesforce needs such as creating and updating custom and standard reports and dashboards, record updates, and bulk uploads using Data Loader.
• You have strong problem-solving skills and can see and make process improvements. Prior experience building processes and implementing change within a growing organisation.

Benefits:. 

Our benefits programme is designed with a focus on the wellbeing, engagement and growth of our people. 

Please see our list of benefits below:

• EMI share options in the company so that as the business succeeds, so do you!
• Benefits to support your career development and growth, including a career growth and development budget of £20/$20 per month which can be accrued over the year. We’ll even give you £300/ $300 to set up your home office.
• 25 days paid holiday per year, increasing to 26 after 3 years service and 27 after 4 years service. This is in addition to local public holidays and an additional average of 2 days off during the festive season. You can also take one month's fully paid sabbatical after 4 years service. 
• We offer benefits that support your physical and mental health. These include enhanced sick pay, a £40/$40 per month wellness allowance to spend on things that matter to your wellbeing which can be spent on a monthly basis or saved up for larger purchases over the year, and access to private and confidential coaching via Sanctus.
• Family-friendly policies from your first day of employment, such as enhanced parental leave with primary careers receiving 18 weeks fully paid leave and secondary careers receiving 4 weeks full pay. We also have a fertility treatment and family support policy which include paid leave for those going through treatment and their partners. Should the worst happen, we have a pregnancy loss policy with paid time off to support you through this time. 
• Spend up to 2 paid days per month – we call it 10% time – giving back to your community or supporting your favourite charity.
• To help you save for your retirement, you’ll be auto-enrolled to our group pension plan through Penfold when you join. You can maximise your pension contribution through the salary sacrifice scheme. 
• Receive support whenever you need it with our Employee Assistance Programme, Care First, available 24/7. 
• Work from anywhere – spend up to 80 days per year working abroad +/-4 hours from London
• An open, inclusive and supportive team where everyone is valued and all ideas and suggestions are welcomed.

In-person and remote working balance …

We are a collaborative bunch and know the value of solving problems together. We’ve adopted a hybrid working approach, where employees split their time between the office and their home / alternative place of work. Typically Attesters are in the office 2 days per week with the days and times in the office being agreed with the employee and the line manager. This may also vary week to week based on the employee's workload and calendar. 

We’re also mindful that flexible working arrangements can make a big difference for a variety of reasons and encourage Attesters to let us know if flexible working will enable the best balance for them.

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