Senior Salesforce Administrator

CallRail is looking for a Senior Salesforce Administrator to join the Revenue Operations Team. This position will support all Revenue teams and contribute to and deliver complex, business-impacting projects. This role will collaborate with several internal teams to continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions and managing documentation. 

This role reports to the Senior Manager of Go To Market systems and works closely with stakeholders to ensure solutions meet the changing needs of the business. A self-starter that enjoys a fast-paced (but fun) environment, ready to roll up sleeves and make impact, strong attention to detail, and an ability to work in an agile environment is required. 

• Help manage Salesforce configuration changes, including (not limited to):
  • Workflow, Process Builder, Flow, User Management, Roles/Profiles, Permission Sets, Assignment Rules, Approval Process, Custom Fields, Formula Fields, Page Layouts, Record Types, Dynamic Layouts, Custom Setting, Dashboards and Reporting
• Assist with lead and accounting routing and planning for the Revenue organization
• Own necessary work related to any account tiering, scoring and maintenance 
• Ensuring we maintain and optimal account distribution and identification process 
• Maintain all Salesforce documentation related to work effort 
• Provide integration support related to all Revenue tools
• Troubleshoot any system issues
• Work with large datasets, excel, and systems to ensure data integrity that empowers data-driven decisions

• 4+ years of experience in related field - Sales, Revenue or Go-To-Market Operations
• Salesforce Administrator certification. Other Salesforce certifications are a plus
• Exceptional knowledge of Salesforce platform customization and automation abilities (e.g. field creation, validation rules, formulas, page layouts, Flows / Process Builder)
• Ability to execute like a pro and come to the table with creative solutions
• Experience in B2B SaaS in a high velocity, transactional business model a plus
• Administration of LeanData or similar tool for routing purposes, certification preferred

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

• 100% medical coverage for employees
• Competitive HSA with company matching
• Generous dental and vision plans
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation and office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events *yes, even during COVID, except virtually
• Remote work from home options with $500 office stipend to set up your home office
• Designated bike storage

CallRail is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where CallRail is registered, you will not be eligible for employment.

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).