Senior Salesforce CPQ Administrator

Position summary:

The Senior Salesforce CPQ Administrator will help architect our CPQ Salesforce system and help drive out sales strategies, pricing, and product structure in CPQ.  They are responsible for the design, development, and administration of the CPQ platform and the merriment with our Salesforce infrastructure. A successful candidate will be an expert in CPQ strategy and implementation and extremely confident navigating all CPQ objects, including price rules, product rules, data tables, etc. This position is part of the Salesforce team that supports Sojern’s business operations for all teams, including Sales, Client Success, Operations, Product Management, Strategic Planning and Analysis, and end-users to ensure the system meets business process requirements and keeps pace with changes in operations, policies and/or procedures.

What you will do:

• Manage CPQ platform and other internal systems.
• Design and maintain CPQ solutions - leading charge on design and development to hands on developing the solution to training and adoption.
• Manage approvals related to CPQ and make changes as needed by business requirements or proactive discovery.
• Consult and manage the needs and requirements of business partners- Legal, Finance, Sales, and Leadership.
• Ensure data is passed to Salesforce, Netsuite, and our internal Portal 3.0 system so there are clear systems of record.
• Assist with developing complex declarative automation on the Sales Cloud and Service Cloud implementations.
• Gather requirements to deliver and communicate enhancements to the Salesforce platform stakeholders
• Provide end-user support and training 
• Create and maintain technical and functional documentation on system configuration and support resources
• Seek out ways to utilize new Salesforce CPQ features and functionality to improve processes

What you bring to the table: 

• Salesforce CPQ admin hands-on experience required 3+ years
• Salesforce administrative/  functional design experience required 5+ years
• Salesforce Certified CPQ Specialist certification  (CPQ 301) required
• Sales Cloud and Service Cloud experience preferred.
• CPQ consulting experience preferred but not required (wide range of exposure to many CPQ implementations a bonus!)
• Advanced Excel knowledge.
• Strong problem-solving skills
• Excellent interpersonal and intercultural communication skills.
• Experience with document generation tools - Adobe Sign would be a huge plus

What we have for you:

• Flexi-Fridays: Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays. To make this possible, Sojernistas ensure deliverables are met throughout the week.
• Flexibility: Remote and hybrid work options, so our team can enjoy flexibility and do their best work regardless of location
• Equity: Stock options are offered to every employee
• Tech: Monthly cell phone & wifi stipend provided, in addition to laptop and tech equipment for your home office
• Paid Parental Leave: 16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday. Where a local country has more liberal leave protocol, we happily comply! #embrace-inclusion
• Learning Opportunities: All employees have access to an annual L&D stipend, as well as ongoing training and support to help you grow while leading creative and challenging projects
• Sojern Gives Back: We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year to volunteer
• Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment
• Travel Perks: IATA membership and personal travel “hotel stay” benefit
• Recognition: We use Bonusly to allow our team to recognize performance and teamwork #deliver-wow #win-as-a-team
• Wellbeing: We take a whole-person approach to your wellness with Spring Health mental health benefits, a Wellness Coach, and Employee Assistance Programs
• Paid Time Off: Unlimited PTO (we are a travel company, after all!)
• Healthcare: Comprehensive medical, dental, and vision insurance for you and your dependents with healthy employer premium contributions
• Life and Disability: Life, AD&D and Short- and Long-Term Disability insurance with premiums 100% paid by Sojern
• Medical Travel: Travel expense coverage for when medical treatment is needed that is not available locally
• Retirement: 401k available with company profit sharing contributions

About Sojern:

At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.

Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.

As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!

Hiring Locations:

US Roles at Sojern based outside of our Omaha, NE or San Francisco, CA office can sit in any of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, MA, MI, MN, MO, NE, NJ, NY, NC, PA, SD, TN, TX, UT, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

CA residents: For information on the personal information that Sojern collects when you apply for this job, and how that information is handled, please see the Sojern Privacy Policy.