Senior Salesforce CPQ Administrator
Job Description
Senior CPQ Salesforce Administrator at Cybereason: We are the Defenders!
Job Summary:
Works to provide CPQ Administrative support under the direction of the Director of Salesforce Applications. This position serves as the subject matter expert for CPQ and is responsible for the design, configuration, support, and maintenance of existing CPQ environment. Functions include, translating business requirements into technical requirements to architect, configure, deliver, review, test, support and troubleshoot existing and new CPQ initiatives. Tracks all issues and/or enhancement requests as cases.
Essential Functions:
-Responsible for CPQ design, configuration, support, maintenance
-Troubleshoots, identifies, resolves CPQ issues
-Works with data team to troubleshoot, identify and resolve CPQ Integration errors
-Designs, and develops CPQ using CPQ best practices and holistic approach
-Deploys and tests new functionality, upgrades and fixes in both sandbox and production environments
-Responsible for developing and/or maintaining all documentation and materials as they pertain to
-CPQ
Skill Requirements:
-Experience with Salesforce.com Sales, Contracts, Subscriptions, Orders and CPQ Modules
-Experience with CPQ Product Bundles, Product Rules, Price Rules, CPQ Calculator, Advanced Approvals
-Deep understanding of the business processes as they relate to Salesforce.com application
-Must be able to understand complex business requirements and translate to technical solutions
-Ability to articulate risk factors of proposed new technical solutions to existing environment
-Familiar with a variety of field concepts, practices, processes, and procedures
-Ability to clearly define a problem or issue
-Ability to research to resolve issues and adequately escalate issues if needed
-Ability to follow test scripts and execute testing scenarios
-Organizational, analytical, and problem-solving skills
-Strong written and verbal business communication skills
-Excellent multi-tasking skills
-Excellent Customer Service skills
-Ability to work independently and in a team environment
-Works collaboratively to achieve team goals
-Demonstrates commitment to personal, departmental, and company growth
Required/Preferred Education and Experience:
-4+ years of previous experience as a Salesforce CPQ Administrator in an environment that had more than one CPQ implementation process
-BA or BS Degree preferred, or equivalent experience
#LI-DNI
Who we are, our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.
Core Values:
- Win As One: The power of an individual is less than the power of a team.
- Ever Evolving: Change keeps us at the forefront, so we encourage it.
- Daring: To achieve the impossible, we must dare to be different.
- Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
- Never Give Up: We are tenacious and resilient, and we never stop.
- UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.
If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Date Posted
11/08/2022
Views
32
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