Senior Scrum Master

POSITION SUMMARY

The position of Sr. Scrum Master is responsible for Scrum execution for assigned software and applications development projects. The Sr. Scrum Master will lead agile software development teams through the Software Development Lifecycle including design, architecture, development, documentation, and testing per our agile principles.

The Sr. Scrum Master builds relationships across stakeholder organizations, a senior leader who is trusted by Product and stakeholders to deliver their strategic vision. The Sr. Scrum Master has a proven record of successful agile program and project delivery in challenging conditions, of building consistent cadence including collection of performance data and reporting of business relevant information in ways stakeholders understand, and of collaboration with team members and leadership.

ESSENTIAL FUNCTIONS

• Dynamically maintain Scrum team composition as product evolves through the product lifecycle. Work with functional leads to assign resources including product, software engineering, quality assurance, enterprise architecture, systems engineering, network engineering, telecom engineering, information security, and others as may be needed
• Assist newly formed Scrum teams through forming, storming, and norming to the performing stage of group development. Lead and coach Scrum adoption both within and across teams
• Serve Scrum teams through resolution of roadblocks both within team and across teams, mediation of conflicts, team decision making, and team self-organization
• Continuous coaching of the Scrum team and individuals. Facilitation of positive conflict to drive better outcomes (rather than compromise). Advocacy for under-heard members of the team
• Facilitate definition of Scrum team artifacts including definition of done and team agreements
• Participation in ongoing maturation of Scrum. Collaborate with leadership to standardize Scrum practices across teams (e.g. Scrum of Scrums)
• Ensure the Scrum framework is executed in agreed fashion including issue definition, refinement, pointing, execution, quality assurance, and release without piling up at end of sprint and without overburdening any one team member
• Ensure Scrum team executes Jira issues (epics, stories, tasks, bugs) per agreed form and format including testable declarative statements, linking to other issues including dependencies and epics, tagging, labeling, assignment to sprints and releases, fix versions, and setting of workflow states
• Maintain Jira projects, boards, filters, and other information radiators as needed
• Prepare, organize, and facilitate Scrum ceremonies including backlog refinement, product increment planning, release planning, sprint planning, daily Scrum, Scrum of Scrums, and retrospectives
• Assist Product establish and maintain roadmaps utilizing point estimates and velocity
• Report velocity, sprint burndown, release burn up and other measures of progress per sprint and as needed

POSITION QUALIFICATIONS

Skills & Experience

• Minimum of 8 years of progressive experience in project management of any kind, e.g. agile, waterfall, and hybrid
• Minimum of 3 years of progressive experience leading multiple agile teams. Prefer Scrum and Scrum of Scrum experience over other agile frameworks, but knowledge of Kanban is a plus
• Experience managing complex scaled agile programs with multiple contributing teams
• Experience in software development and engineering roles is preferred
• Experience with and a keen understanding of how to effectively manage across geographies with both onsite and remote team members is preferred
• Deep understanding of the Software Development Life Cycle (SDLC) including its phases and artifacts
• Familiarity with Development Operations including merges, pushes, and continuous integration
• Working familiarity with agile tools including Jira and Confluence though others acceptable

Education

• Bachelor's degree in IT, project management, or related field; master's degree preferred
• Agile certification is required, including at least two of the following: Certified Scrum Manager (CSM), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), Agile Certified Practitioner (PMI-ACP). Similar certifications may apply.
• Certified Scrum Product Owner (CPO) and/or Certified Scrum Developer (CSD) is preferred
• Project Management Professional (PMI-PMP) certification is preferred
• Lean Six Sigma certification and / or experience a plus

TRAVEL

• 0-15% required