Senior Scrum Master - Remote

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.  

Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Scrum Master who will be a key driver to make this happen. 

Responsibilities:  

• Engage with stakeholders to accurately report progress, risks, successes, and failures  

• Maintain a close working relationship with the product owner, scrum team, and other stakeholders such as product end users  

• Lead working session meetings to discuss scope, schedule and requirements with product owners  

• Help Product Owner with prioritization, risk management, and scope  

• Manage product quality, releases, and delivery  

• Conduct user research, draft user stories and meet with users to validate and enhance them  

• Breakdown the roadmap into epics and group user stories under them  

• Work with customers and developers to write user stories which are independent, negotiable, valuable, estimable, small and testable 

• Manage lightweight, living planning documents, like an Agile Product Roadmap   

• Conduct all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives  

• Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality 

• Maintain strong relationships with clients and stakeholders 

• Other duties as assigned 

Minimum Qualifications:  

• Bachelor’s degree required (degree in Computer Science strongly preferred)

• 5+ years of experience as a Scrum Master, Product Owner, or Product Manager for a software development team 

• Candidate must be able to obtain and maintain a Public Trust clearance 

• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US 

• Must have lived in the US 3 full years out of the last 5 years 

Preferred Qualifications:  

• Master’s degree preferred 

• Hands-on experience leading multiple Scrum teams in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc) 

• Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. First level Scrum Master certification (PSM I, CSM) preferred 

• Knowledge of other Agile methodologies like Kanban 

• Experience with Agile techniques: User Stories, TDD, BDD, Continuous Integration, Continuous Testing, Continuous Delivery, Automated Testing 

• Expertise with JIRA, Confluence, and the Atlassian suite 

• Experience using JIRA's Agile performance metrics to drive accountability and continuous improvement 

• Knowledge of Human Centered Design approach for developing digital services 

• Excellent written and verbal communication skills 

• Highly skilled in team facilitation, conflict resolution, implementing best practices, team empowerment and creating a culture of transparency 

• Experience working in the healthcare industry  

• Hands on Business Analyst Experience  

• Federal Government contracting work experience 

• Prior experience working remotely full-time 

Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. 

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