Senior Security Professional

Description

The Senior Security Professional protects the organization's employees, properties, and all items of value on premises from any preventable harm or danger. The Senior Security Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Security Professional reports to the Security Lead and is responsible for managing the day-to-day operations and technology of our enterprise badging team. This team is responsible for issuance of credentials and smart access badges for the enterprise. Senior Security Professional maintains ownership of badging daily processes and workflows as well as execution of the work. The candidate will fully manage current and future badging system technology applications through their lifecycle including change requests, new deployments, QA testing and any required troubleshooting.

The Senior Security Professional will assist with bulk badging projects, act as the primary point of escalation for badging related issues, and is responsible for maintaining metrics and supplies for the team. The candidate will implement and maintain a formal continuous improvement lifecycle approach to badging operations, implementing lessons learned and data-driven enhancements as appropriate.

Responsibilities

• Leads enterprise badging operations including a small team of contingent staff.
• Owner of badging process documentation, playbooks, training and onboarding materials.
• Act as primary escalation point for all badging related issues
• Manages badging technology applications to include enhancement and opportunity identification
• Execute bulk badging projects as needed to support M&A or rebranding efforts
• Manages all audit and compliance requests related to access control
• Responsible for maintaining and reporting regular team metrics
• Responsible for maintaining necessary supplies to meet operational requirements
• Ensures continued operational excellence and superior customer service experience
• Foster a collaborative and engaging team environment
• Implement and maintain a continuous improvement approach for all badging and credentialling operations

Required Qualifications

• Bachelor's degree or suitable military or government experience
• 3-5 years private sector experience in a physical security operations, infrastructure design, risk assessment or similar role
• Understanding of physical security needs to meet compliance with regulatory requirements and standards including SOC2, ISO27001
• Understanding of access control systems, including Lenel OnGuard
• Experience leading teams, willingness and desire to create a team learning environment
• Experience working in a large-scale, complex, matrixed and fast-paced environment
• Advanced critical thinking and communication skills
• Highly organized, adapts quickly to changing demands, great attention to detail
• Problem-solver, able to troubleshoot issues independently and knows when to escalate
• Able to respond to strategic direction, recognize leadership intent and re-prioritize workload accordingly
• Strong sense of personal accountability, sound professional judgement, and integrity

Preferred Qualifications

• PMP, PSP/CPP or other security/system certifications

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
• Work-Life Balance• Generous PTO package• Health benefits effective day 1• Annual Incentive Plan• 401K - Immediate company match• Well-being program • Paid Volunteer Time Off• Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana!

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health-screening questionnaire. Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines.

This role is in office, Humana Tower and will transition to Hybrid office.

Social Security Task:
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40