Senior Service Support Engineer
Company
BD
Location
Hong Kong
Type
Full Time
Job Description
Job Description Summary
Job Description
• Responsible for providing instrument installation and maintenance, technical advice, consultation & troubleshooting within Hong Kong and Macau
• Complete service documentation according to the BD specification and requirement of service contract
• Support and assist HK Sales and Marketing team for any business issue
• Interface effectively with other departments to resolve customer problems and issues.
• Promote service contract to maintain the growth of HK service revenue
• Properly maintain spare part inventory, test equipment, tools and technical data documentation
Preferred Requirements
• 5 years or above maintenance experience
• At least 2-3 years for supporting Flowcytometry instrument (with clinical assay support is an advantage but not a must)
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• High Diploma or above in Engineering or similar field
• Outstanding communication skills
• An analytical mind and strong problem-solving ability
Job Description
Job Description
- Responsible for providing instrument installation and maintenance, technical advice, consultation & troubleshooting within Hong Kong and Macau
- Complete service documentation according to the BD specification and requirement of service contract
- Support and assist HK Sales and Marketing team for any business issue
- Interface effectively with other departments to resolve customer problems and issues.
- Promote service contract to maintain the growth of HK service revenue
- Properly maintain spare part inventory, test equipment, tools and technical data documentation
Preferred Requirements
- 5 years or above maintenance experience
- At least 3 years for supporting Flowcytometry instrument (with clinical assay support is an advantage but not a must)
- High Diploma or above in Engineering or similar field
- Outstanding communication skills
- An analytical mind and strong problem-solving ability
Required Skills
Optional Skills
.
Primary Work Location
HKG Kowloon Bay
Additional Locations
Work Shift
Date Posted
01/21/2025
Views
0
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