Senior ServiceNow Engineer

Employer Name:    Anaplan, Inc.

Position:               Senior ServiceNow Engineer

Job Site:               50 Hawthorne Street, San Francisco, CA 94105

Hours:                  Full Time; Mon-Fri (40 hrs/week)

Job Duties:

• Provide technical guidance, development, and support for our ServiceNow platform.
• Develop innovative solutions that deliver high value business outcomes across the enterprise.
• Develop reliable and scalable applications, workflows, and overall automation, streamlining processes, improving experience, maximizing productivity, and enforcing data hygiene.
• Maximize development capabilities, when possible, to accelerate demand delivery while not compromising quality and experience.
• Apply thought leadership to understand dependencies, maintain security, and ensure performance and stability.
• Maintain instance health by adhering to and enforcing ServiceNow best practices through configuration and development, leveraging OOTB features, capabilities, and configurations wherever possible.
• Drive continual improvement and support and implement platform performance optimization strategies to ensure maximum efficiency, upgradeability, data integrity, and overall platform operation.
• Maintain compliance and strive for swift controlled adoption of platform upgrades, patches, and hotfixes.
• Thoroughly evaluate, test, and regress development and upgrades to avoid unnecessary business impact and disruption.
• Create and maintain technical design and configuration documentation.
• Provide mentoring through example and knowledge sharing.
• Address issues and solve problems, understanding up/downstream dependencies and impact, and introducing mitigation steps to prevent reoccurrence.
• Remain current in knowledge and understanding on latest ServiceNow features and product offerings.

Telecommuting permitted.

Minimum Requirements:

Bachelor’s degree in Computer Science, Computer Engineering or related field or foreign equivalent and 5 years of experience in the job offered or closely related position.

Special Requirements:

Requires 5 years of experience in: Platform/Product development and implementation experience including JavaScript and XML; Platform/Product administration and configuration experience including applications, policies, business rules, ACLs, workflows, and notifications; ServiceNow Scoped/Custom Applications, Integration Hub, Flow Designer; ServiceNow Platform Products: ITSM, AM, HR, ITOM, etc.; Planning and executing ServiceNow Platform upgrades.

Telecommuting permitted. Employment and background checks may be required.

Contact:  TO APPLY: Please e-mail resume to [email protected] and indicate job code REQI#000254 on resume. Proof of authorization to work in U.S. is required if hired. The company is an Equal Opportunity Employer and fully supports affirmative action practices.