Senior ServiceNow Systems Engineer

Dark Wolf Solutions is looking for a Senior ServiceNow Systems Engineer who will serve as the key technical resource leading the configuration, development, support, and maintenance of the ServiceNow implementation. The successful candidate will have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. This position will be a remote opportunity. Duties will include but not be limited to the following: 

• Serve as the Senior application developer responsible for developing applications on the ServiceNow platform using industry best practices.
• Responsible for analyzing business requirements and business processes by working closely with the Requirements analysts and clients.
• Provide technical oversight during the requirements gathering process.
• Collaborate with the Product Owner and the Platform Architect to provide ServiceNow design/development support.
• Design and develop solutions within the ServiceNow environment to include new features or modifications to applications, forms, workflows, UI Actions/Policies, ACLs, interfaces, and any other configurations required to support client needs.
• Perform hands-on technical development work based on assigned user stories, and conduct unit testing for each story assigned.
• Develop custom script-includes when necessary.
• Migrate update-sets between environments and batch update-sets for production deployments.
• Build APIs to integrate the ServiceNow database with other systems/applications within the organization.
• Able to successfully trouble shoot bugs and defects by working closely with the development team.