Senior Services Sales Engineer

Eaton · Kansas City, MO

Company

Eaton

Location

Kansas City, MO

Type

Full Time

Job Description

Eaton's North American Sales Division is currently seeking a Senior Service Sales Engineer to join our team. This position is based at our Lenexa, KS location. Relocation assistance will be offered.

Position Overview:

The primary function of the Senior Sales Engineer is to sell Eaton's electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Senior Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. The Senior Sales Engineer will also build relationships with Eaton's internal operations and product lines to support customers and grow sales.

Eaton's Electrical Engineering Services and Systems (EESS) Division provides a full suite of capabilities to help Eaton customer solve their electrical infrastructure needs including maintenance, troubleshooting, commissioning, equipment upgrades, turnkey projects, power system studies, training, cybersecurity, energy resiliency and sustainability and other electrical changes that they face. Eaton's service division is the largest electrical service organization in the country and EESS provides vast resources and expertise to help solve our customers' electrical infrastructure challenges. Decades of experience as an electrical equipment manufacturer and engineering service provider in the aforementioned market segments uniquely qualifies EESS to handle all facets of electrical service needs for our customers.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:

  • Consult with customers in different market verticals and provide solutions to their electrical problems and pain points
  • Maintain regional responsibility for all services orders and opportunity activity across Eaton's market segments
  • Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
  • Be a subject matter expert on the services offerings, support and coach the organization in your region on selling services
  • Act as the voice of the customer to Eaton's services operations and marketing teams, ensuring high customer service and satisfaction
  • Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences, and buying habits
  • Prepare and present quotations to customers with the assistance of our technical application support team
  • Deploy market-based growth strategies to ensure sustained success of Eaton's services product lines

Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

  • Flexible work options to help balance work/life demands (at participating Eaton sites)
  • Healthcare/retirement savings programs
  • Competitive compensation packages to reward skills and performance
  • Tuition assistance or financial help for ongoing learning and development
  • Health, Dental, Vision & Wellness programs
  • Donation matching (U.S., Canada, Puerto Rico)

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

Qualifications

Required (Basic) Qualifications:

  • Bachelor's degree from an accredited institution or five (5) years of electrical industry experience in lieu of a Bachelor's degree
  • Minimum one (1) year of electrical industry experience
  • Must be able to work in the United States without corporate sponsorship now and within the future

Preferred Qualifications:

  • Bachelor's degree in Engineering from an accredited institution
  • Previous electrical (or relevant) sales experience

Position Criteria:

  • Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
  • Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
  • Demonstrates understanding of market trends, industry issues and knowledge of competitors
  • Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
  • Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
  • Effective implementation of Eaton's internal sales process
  • Effective inclusion, interpersonal and teamwork skills
  • Time management, presentation and planning skills
  • Ability to travel up to 10%

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected]

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy, helping to solve the world's most urgent power management challenges, and doing what's best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Sales

Region: North America - US/Puerto Rico

Organization: NAS North American Sales

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time

Date Posted

02/03/2023

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