Senior Site Reliability Engineer

WHO WE ARE
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.
Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, and Belfast.
If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.
AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE
As a Senior Site Reliability Engineer (SRE) with a focus on observability & monitoring , you will play a crucial role in ensuring the reliability, performance, and scalability of our systems. You will be responsible for designing, implementing, and maintaining observability solutions & processes that provide deep insights into the health and performance of our infrastructure and applications .
Duties/Responsibilities
Design and Implement Observability Solutions:

• Develop and deploy monitoring, logging, and tracing systems to ensure comprehensive visibility into our infrastructure and applications.
• Implement metrics, dashboards, and alerting systems to provide real-time insights and proactive issue detection.

Collaborate with Development , Operations a n d ITSM Teams:

• Work closely with development, operations, and other SRE teams to understand their observability needs and provide guidance on best practices.
• Participate in the design and review of new features and infrastructure changes to ensure observability requirements are met.
• Contribute to incident management and improve processes where required .

Continuous Improvement:

• Identify areas for improvement in our observability stack and drive initiatives to enhance system reliability and performance.
• Set and maintain guidelines and processes for SLOs
• Stay current with industry trends and emerging technologies in observability and SRE practices.

Automation and Tooling:

• Automate repetitive tasks and improve the efficiency of monitoring and alerting processes.
• Develop and maintain custom tools and scripts to enhance observability capabilities.

Education/Experience

• Bachelor's degree in Computer Science , Engineering, or a related field, or equivalent practical experience.
• 5+ years experience as a Site Reliability Engineer (SRE), DevOps Engineer, or in a similar role.
• Experience with cloud platforms (AWS, GCP, Azure) and container orchestration tools (Kubernetes, Docker).

Required Skills/Abilities

• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Expertise in monitoring, logging, and tracing tools such as Datadog, Prometheus, Grafana, ELK stack, Jaeger, etc.
• Proficiency in scripting and programming languages (e.g., Python, Go, Bash).
• Strong understanding of distributed systems, microservices architecture, and networking.
• Strong communication and collaboration skills.

Other Preferred Qualifications

• Experience with infrastructure as code (Terraform, Ansible, etc.).
• Knowledge of CI/CD pipelines and related tools (Jenkins, GitLab CI, etc.).
• Familiarity with security best practices and compliance standards.
• Relevant certifications (Google, Datadog, Hashicorp preferred).
• Contributions to open-source observability projects.

Work Environment

• This job operates in an office environment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Our Rewards
We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.
Diversity, Equity, Inclusion, and Belonging (DEIB) Commitment
We're looking for all kinds of people.
At Apex, we believe that wealth management and investing should be accessible to everyone, and we strive to create spaces to democratize investing for folks of all walks of life. Internally, we embrace diversity and are dedicated to creating an inclusive and equitable workplace, which reflects our company vision and mission. We value every team member's unique perspective and are committed to fostering a culture where everyone belongs. Join us in our mission to empower and celebrate individual differences.
Apex is committed to being an equal opportunity employer. We ensure that qualified applicants receive fair consideration for employment without discrimination based on sex, gender identity, gender expression, sexual orientation, race, color, natural or protective hairstyle, genetics, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Know your rights: workplace discrimination is illegal. We stand by this commitment to promote a diverse, equitable, and inclusive workforce.