Senior Site Reliability Engineer

About the team

The FUB+ Infrastructure & Security Team at Zillow Group supports the Follow Up Boss systems, applications, and software engineering teams that power the businesses of tens of thousands of real estate teams and the agents within them across the U.S. and Canada. Follow Up Boss is the supercharged CRM and critical operating system for agents and teams who are helping guide buyers on their journey to find their home.

About the role

As a member of the FUB+ Infrastructure & Security team you will architect, develop and deploy systems, processes and environments that support numerous services developed by engineers within the FUB+ engineering organization. You will help us deliver the most reliable and performant experience for our customers and keep our existing infrastructure stable, while we continue to scale in a steady and reliable way.

You will share on-call duties with the rest of the FUB+ Infrastructure & Security team. We are looking for an individual with a demonstrated track record of building secure, large scale, highly available services using automation and Infrastructure as Code, who is well versed in cloud architecture, and loves to delight the engineers they support.

As a Senior Site Reliability Engineer, you will:

• Take shared ownership and responsibility for the infrastructure, reliability, scalability and performance of our applications and services.
• Interact with the engineers we support and help to drive improvements for developer environments and productivity.
• Identify and propose concrete steps to best improve existing infrastructure.
• Assist in determining top infrastructure priorities.
• Assist in ensuring company security practices and policies are being adhered to.
• Actively measure and monitor systems and react to anomalies as part of on-call rotation.
• Actively troubleshoot issues with the infrastructure and services.
• Press us forward with more automation and tooling to support our customer growth and engineering team effectiveness.
• Mentor other team members.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

• 5+ years of relevant SRE, DevOps, Platform Engineering experience.
• Experience with SDLC principles, architecture and operations.
• Experience with Infrastructure as Code (IaC) tools and processes(Terraform and Ansible)
• Experience with instrumentation for monitoring and logging the health and availability of services.
• Experience writing comprehensive documentation.
• Passionate about building and fostering good engineering practices and processes
• Well versed in Amazon Web Services offerings, such as RDS, EC2, Route 53, S3, ElastiCache, and more.
• Strong Experience scripting/coding with Bash, PHP, and/or Python.
• Strong knowledge of relational databases (we use Aurora MySQL and PostgreSQL)
• Strong knowledge of CI/CD environments
• Strong knowledge of UNIX and networking.
• Proven track record of being security conscious.
• Attention to detail and commitment to quality.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life's next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting - and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees' Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.