Senior Site Reliability Engineer

We're Ookla, the company behind Speedtest, Downdetector, and an ever-expanding suite of enterprise connectivity solutions. Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who enjoy solving complex problems, are motivated to challenge themselves, and are delighted with turning clever ideas into unique products.
Millions of consumer-initiated tests are performed through our products and billions of data points are collected globally every day. With all this measurement comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our broader strategy. When you work for us, you are using Ookla data and insights to further our mission to improve connectivity for all.
We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk!
We are looking for a highly capable engineer to join our Platform engineering team. You will be responsible for building, maintaining and operating the infrastructure platform on which all Ookla services are built.
In this role, you will build, maintain, and support a massive scale dynamic infrastructure supporting hundreds of millions of users around the world. You will obsess over systems performance, reliability, observability, and security. Most importantly, you will help deliver critical application functionality and help make the internet experience better for our users.
You will be responsible for

• Maintaining a distributed, global ecosystem of thousands of cloud instances, containerized workflows, serverless applications, Linux servers, and associated infrastructure supporting billions of requests daily
• Maintaining transactional database infrastructure using MySQL, PostgreSQL, and managed services such as RDS/Aurora
• Supporting the use of NoSQL data storage engines such as DynamoDb and MongoDB.
• Building and supporting data stream processing with Kinesis or Kafka.
• Supporting data engineering and big data toolchains such as Spark
• Supporting production systems in a 24x7x365 environment, including on-call responsibilities
• Providing architectural and operational support to software engineers in a wide variety of focus areas
• Support software and data engineering teams and guiding operational best practices
• Implementation and oversight of security program including vulnerability remediation, patch management, IDS/IPS, penetration testing, and interfacing with our corporate InfoSec team
• Supporting the development to production code deploy pipeline for a range of production applications
• Assisting development teams with troubleshooting

Requirements
We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we'd like to hear from you.

• 5+ Years Systems/Platform engineering experience
• Experience building globally-distributed systems
• Strong understanding of security best practices
• Infrastructure as Code: Terraform, Cloudformation
• Branching and Merge based Source Code Configuration Management: Git, Github
• Configuration management systems such as Chef or Ansible
• Container based architectures including Docker, Kubernetes
• Proficiency in one or more high level programming languages such as Typescript, Go, Python, PHP, Ruby, Java, etc.
• Experience with AWS and other Cloud infrastructure platforms
• Comfortable writing SQL queries and analyzing query performance
• Comfortable learning and working with new technologies in an ever-changing environment
• Strong communication skills both in person and via virtual mediums
• Strong time management skills and a self driven work ethic

Benefits
We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):

• 401(k) matching
• Unlimited PTO
• Employee Stock Purchase Plan options
• Health/dental/vision insurance coverage
• Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
• Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
• Maven Fertility options
• Pregnancy support
• Pet insurance
• Enhanced parental leave
• Disability coverage

You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth, we offer tuition reimbursement, educational opportunities, and anti-racism and LGBTQIA+ resource libraries, team activities, and many more. Visit our Built In Seattle page for even more information on what it's like to work at Ookla.
If you're passionate about joining the work we're doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here .]
We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact and let us know how we can best accommodate you.
Salary Disclosure
As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $120,000 /year up to $150,000/year.