Senior Site Reliability Engineer (Hybrid)

Description

About Cognizant's Digital Engineering Practice:

At Cognizant Digital Engineering, a small cross functional team comprised of a Product Manager, an Architect, Full-Stack Developers, UI/UX designers and Big Data analysts builds higher quality software faster siloed individuals working independently. Small, nimble engineering teams generate collective empathy and comradery, thus increasing their ability to anticipate unforeseen development scope changes and maintain high quality deliverables. Across our US Studio system or within client development sites, our Digital Engineering teams ideate and develop innovative cloud-based solutions following a Lean-Agile process with DevOps culture. Working in Cognizant Digital Engineering provides DevOps engineers consistent opportunities to push digital boundaries while growing their exposure to transformational technologies.

The Role:

Cognizant is looking for an experienced and innovative Site Reliability Engineer to serve our diverse base of global clients. As a member of our team, you will build cutting edge, cloud-based software that powers modern business. An ideal candidate is someone who enjoys working in a diverse, collaborative, geographically distributed team. Similarly, the ideal candidate is an expert engineer who values the "team", drives continuous improvement and is unafraid to challenge the legacy status quo with creative cloud-based solutions.

Location: Dallas, Texas

Roles & Responsibilities: • Implement SRE practices • Identify, craft, and maintain SLIs and SLOs for teams, as well as metrics such as MTTR, Lead time for change, Deployment Frequency and Change Failure Rate • Work with Application teams to set up Observability, Telemetry • Define what it means for a service to be available and develop, monitor, and alert on SLIs/SLOs • Define, track, and enforce error budgets • Review code instrumentation with development teams and ensure necessary dashboards are created to monitor SLI/SLO/SLAs • Establish, test, and tune alerting for varying tiers of applications • Document and maintain runbooks and procedures, automate as much as possible • Plan and execute periodic Disaster Recovery exercises including both tabletop and simulated failures (fault injection)

Required Skill: • 8+ years of SRE or Systems Engineering experience and total of 12-15 years of software industry experience • Experience with Any SRE tool, (Grafana, Dynatrace, Splunk are preferable) • Experience with Distributed tracing • Experience with establishing hooks into CI/CD pipeline in lower environments for SRE violations • Strong analytical and problem-solving mindset combined with experience troubleshooting under pressure • Strategic thinking, complex problem solving and analytical capabilities • Strong organizational and interpersonal skills, with experience developing and instilling a culture of operational maturity • Ability to adjust quickly to new technologies

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Must Have Skills

• Performance Validation

• Performance Analyzer

Good To Have Skills

• Spring Boot

• Java

• Bill Inquiry Handling

Qualifications

Technical Skills

SNo

Primary Skill

Proficiency Level *

Rqrd./Dsrd.

1

Spring Boot

PL2

Desired

2

Performance Validation

PL3

Required

3

Performance Analyzer

PL3

Required

4

Java

PL2

Desired

Domain Skills

SNo

Primary Skill

Proficiency Level *

Rqrd./Dsrd.

1

Bill Inquiry Handling

NA

Desired

* Proficiency Legends

Proficiency Level

Generic Reference

PL1

The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.

PL2

The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.

PL3

The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.

PL4

The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.