Senior Site Reliability Engineer -- Remote

You could be the one who changes everything for our 26 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

"Applicants for this job have the flexibility to work remote."

The Role:

We are transforming technology and creating a digital evolution that will empower Centene to better serve our members. As a Senior Site Reliability Engineer this role will be responsible for building Observability and DevSecOps capability for other application teams here at Centene to a standard enterprise toolset and this team caters to 400+ applications.

Position Purpose:

Helps lead projects that are focused on managing and maintaining optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Develops complex services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Understands and advocates for standardized and scalable software tools to ensure that systems operate without interruption at optimum performance and leads project teams through out the deployment process. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

Troubleshoots and resolves more complex problems with systems and services and initiates regular deployment of new versions of the systems and their subcomponents.

Leads more complex projects focused on building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.

Helps make decisions around periodic system validation and testing, service monitoring, and standing up new services/tools.

Uses knowledge and experience to identify strategies that increase system reliability and performance through on-call rotation and process optimization.

Identifies and implements necessary manual and automated procedures for improved collaborative response in real-time.

Leads lower level Engineers in stress, security, and performance testing.

Resolves issues that come up through support escalation.

Keeps documentation and runbooks up to date to effectively deal with new incidents that might arise.

Leads post incident reviews and documents findings for future informed decision making.

Reviews proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability and makes decisions around which proposals should move forward.

Communicates complex topics with development teams to investigate and document issues and leads internal team to develop solutions to mitigate them.

Performs other duties as assigned.

Complies with all policies and standards.

Additionally you will bring:

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).

Requires 4 - 6 years of related experience.

Technical Skills:

Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System required

Experience with Other: Experience with observability/monitoring tools such as Prometheus / Grafana, ELK, Splunk, Dynatrace, Datadog, Azure Log Analytics, AWS CloudWatch required

Experience with Other: enterprise level CICD Tools such as Ansible, Terraform, YAML, Groovy, Cloudbees, OpenShift required

Experience with Cloud: working in public cloud platforms like AWS and/or Azure required

Experience with Containerization of Applications: Hands-on and understanding about containerization of applications / concepts - helm, Kubernetes, docker; Hands on experience in building / deploying containerization of applications; Understanding of building optimized imaging strategies; Understanding of building scalable images, availability strategies, good with CLI or troubleshooting skills in command line required

Experience with Programming Languages: Java, Go, Python, understanding of OOPS required

Experience with Other: building and operating highly scaled applications required

Experience with Postgres; MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language) required

Experience with Other: varying code repositories, auto deployments, branching with tools such as GitHub / Gitlab, Bitbucket, Subversion required

Experience with Other: IT service management tools such as Service Now, Atlassian, BMC required

Soft Skills:

Intermediate - Seeks to acquire knowledge in area of specialty

Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions

Intermediate - Ability to work independently

Intermediate - Demonstrated analytical skills

Intermediate - Demonstrated project management skills

Intermediate - Demonstrates a high level of accuracy, even under pressure

Intermediate - Demonstrates excellent judgment and decision making skills

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.