Senior Site Reliability Engineer(Remote)

Medically Home operates a decentralized care model for patients with serious, complex or high-risk illnesses in partnership with health systems to safely care for their patients at home, across the care continuum, including hospital-level care. Medically Home provides health systems with all that is needed to safely care for patients, including the clinical protocols, reimbursement model, platform technology, and fulfillment of all the clinical services required in the home through partners. Clinicians and patients broadly prefer this model over traditional care; both clinical and financial outcomes are improved as compared to traditional care.

Job Summary: 
Medically Home's Technology Team is responsible for creating and executing the roadmap for the company's core software product offering: Cesia Continuum. As a key member of our technology team, you'll be focused on ensuring that our mission critical patient-care applications are highly available and massively scalable.

Cesia’s goal is to enable acute care at home, at scale. A critical part of that product strategy is to provide clinical value through workflow, data and analytics, so you'll work closely with our clinical and product team leadership team to find opportunities to deliver high value, measurable clinical interventions that are enabled - uniquely - by our platform. We believe that innovation comes from combining many perspectives – deep clinical experience, a knowledge of how healthcare organizations do (and don’t) work, and a sense of the opportunities that come from new technologies.

As a young company, Medically Home looks for employees who are interested in learning, growing, and pickup up the ball and running with it. The occupant of this role will have the opportunity to engage with a variety of engineering leadership challenges beyond front-line management, with an opportunity to work closely with our executive leadership team, customers, and operations.

Reports To: Director, Software Engineering
Location: Boston, MA (remote)
Travel: Occasional

Key Duties and Responsibilities:

• Ensure production resiliency and reliability across multiple cloud platforms
• Create and update automated deployment scripts in Terraform and Helm
• Build in full system observability by ensuring adequate logging and monitoring across all systems
• Create tools used by support technicians to configure and investigate production systems
• Create and maintain release process and related tools
• Identify and implement disaster recovery scenarios
• Procure documentation around existing and future system architecture
• Participate in an on-call rotation for supporting production issues

Requirements and Qualifications:

• Bachelor’s Degree in engineering discipline, preferably computer science.
• 3+ years of experience in Software as a Service companies that provide highly available, mission critical infrastructure.
• Strong hands-on experience with Docker containers, Kubernetes, and Helm, including cluster management and application configuration.
• Demonstrated ability to take high-level strategic goals and lead them to completion.
• Senior-level software engineering experience in Python or Java in a cloud-based SaaS environment.
• Experience with Google Cloud Platform, Microsoft Azure, or Amazon Web Services.
• Experience deploying and managing domain-driven microservices.
• Ability to clearly communicate with other engineers and produce clean documentation around infrastructure.
• Experience in Agile methodologies.
• A desire to learn and grow.

Nice to Have:

• Experience with multiple clouds and automating deployments in a cloud-agnostic way
• Experience with mobile device management and update strategies
• Experience with edge computing and incorporating those devices into a core, observable system

Medically Home is unable to support C2C applicants at this time

Consistent with Medically Home’s values of serving our patients, customers, and team members, Medically Home has implemented a vaccine policy consistent with those commitments. Therefore, all MH team members are required to be vaccinated against COVID-19, have their 1st booster against COVID-19 as well as seasonal influenza.

At Medically Home, we are committed to creating a diverse and inclusive environment. If you are excited about this role or about our company’s mission but you aren’t sure if your past experience ticks all the boxes in this job description - apply anyway. You might just be the right candidate for this or other opportunities in our organization.

Medically Home is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. Medically Home does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable federal and/or state law.