Job Description
This role is located in Somerville MA - We are a hybrid work environment and are in the office 3+ days/per week.
Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulip’s cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
About You:
- You have experience building and maintaining stable infrastructure at scale.
- You can reason about systems — their edge cases failure modes and life cycles.
- You’re excited about setting the technical agenda and coming up with novel broad ideas.
- You can debug complex issues across the entire stack.
- You’re opinionated about the tools and frameworks that work best.
- You enjoy building for other engineers equally if not more than building for a customer.
- You know what a good SLA looks like and can teach others how to spot one.
What skills do I need?
- You have 5+ years of experience working with open source Observability tools (e.g. LGTM stack)
- You have hands-on experience instrumenting distributed systems using OpenTelemetry and managing metrics pipelines with Prometheus at scale.
- You have experience working with time-series data ideally using promQL
- You can pick up new languages/frameworks with ease. We currently run Go and Typescript services on Kubernetes.
- You can communicate as well as you can code. You understand the value of discussion and work best in a team that champions clear and frequent communication.
Key Responsibilities:
- Mentor and evangelize on observability best practices SLIs/SLOs and reliability culture across engineering teams.
- Help architect our systems for growth and scale.
- Implement internal tools to automate common developer tasks.
- Perform incident response and debug production issues across the entire stack.
- Design build and maintain the core infrastructure used by all of Tulip’s engineering teams.
- Work to automate detection and resolution of recurring issues.
Key Collaborators:
Engineering team Edge team DevOps team Hardware team
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement applying gives you the opportunity to be considered.
We’re building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health Dental Vision Short-term Disability Long-term Disability Life Insurance AD&D Insurance Flexible Spending Account (FSA) Commuter Benefits Parental Leave and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted actual compensation will be determined depending on multiple factors including job-related knowledge & skills experience business needs geographical location market compensation data and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $150000 - $190000 per year.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws ensuring all personal candidate information is handled securely and ethically.
Top Skills
What the Team is Saying
What We Do
Tulip the leader in frontline operations is helping companies around the world equip their workforce with connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity capturing and analyzing real-time data and continuous improvement.
Why Work With Us
We’re building a strong diverse team that values hard work families and personal well-being. Help us build an inclusive community that will transform frontline operations.
Gallery
Tulip Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
04/17/2026
Views
0