Senior Software Developer (Front-End Focused)

Etix is an international web-based ticketing provider serving entertainment sports fairs and live events across 40+ countries and processing over 50 million tickets annually. As the largest independent ticketing company in North America we support 2000+ venues with flexible ticketing integrated marketing and e-commerce solutions and have served customers for over 25 years. Learn more at hello.etix.com.

Etix is building the next generation of ticketing and live-event commerce. We’re looking for a Senior Software Developer with a front-end focus who enjoys turning complex workflows into fast accessible polished experiences - and backing them with reliable services.

You’ll help evolve a high-volume transactional platform where details matter: performance resiliency edge cases and user trust. If you care about craftsmanship like solving real-world problems at scale and enjoy collaborating closely with product and design you’ll fit right in.

You’ll report directly to the VP of Engineering and work alongside a strong cross-functional team.

Work Location & Flexibility

We work on a hybrid schedule: 4 days per week in office and 1 flexible remote day.

What you’ll do

• Build and improve core parts of the Etix ticketing platform and supporting systems
• Take high-level or loosely defined requirements and turn them into shippable high-quality software
• Lead front-end work that prioritizes UX quality performance and accessibility
• Contribute to architecture and technical direction (front-end patterns service boundaries data flow)
• Review code and mentor other engineers through constructive feedback and collaboration
• Partner closely with product and design during planning prototyping and feature delivery
• Communicate clearly with technical and non-technical stakeholders

What success looks like in this role

• You consistently ship polished UI that’s reliable in real-world conditions (latency partial failures edge cases)
• You raise the bar on front-end quality: performance maintainability accessibility testing habits
• You can own features end-to-end but you also know when to involve others and drive alignment
• You make the team faster through good patterns pragmatic decisions and mentoring

Who we're looking for

• 5+ years of professional software development experience
• A track record of shipping and owning meaningful work (production systems tools side projects open source or major team contributions)
• Strong problem-solving instincts: you ask good questions propose solutions and deliver reliable outcomes
• Clear professional communication about tradeoffs and technical decisions
• Curiosity and pragmatism: you enjoy learning new tools and choosing the right one for the job

Core skills (what we expect)

This role is approximately 60% front-end /40% back-end.

• Experience building modern web applications (component-based UI state management routing forms etc.)
• Solid understanding of how web apps work: APIs services client/server patterns
• Ability to diagnose and resolve issues in complex systems (including production debugging)
• Relational database fundamentals (Oracle PostgreSQL MySQL etc.)
• Comfort with SQL and basic data modeling

Bonus skills (nice to haves)

You don’t need everything here. If you’re strong in a few and excited to learn the rest we still want to talk.

• React (or similar) with JavaScript/TypeScript HTML CSS package tooling (NPM etc.)
• Front-end architecture and design patterns with a strong emphasis on responsive/mobile layouts
• Accessibility experience (ADA / WCAG 2.1 AA) and building inclusive UI
• React Native for iOS/Android
• Java /JVM experience
• Distributed systems or large-scale transactional systems
• Integration formats (JSON XML REST APIs)
• DevOps fundamentals: Docker Git CI/CD (Jenkins or similar) cloud providers (AWS/GCP/Azure)
• Linux familiarity
• Exposure to vector databases (Pinecone Chroma Milvus pgvector etc.)
• Basic understanding of LLMs or how they integrate into modern applications
• Experience with AI-assisted development tools (Copilot Claude Code ChatGPT etc.)

Bottom line: if you’ve built impressive things care about quality and love learning we’d like to meet you.

Benefits

• Paid time off including parental leave
• Medical Dental Vision
• 401(k)
• FSA/HSA
• Life/AD&D Short & Long-Term Disability
• Casual workplace culture
• A fun collaborative environment with room to grow

Other Information

• No sponsorship or H1B situations can be accommodated
• Relocation is not available for this position

What We Do

Established in 2000 Etix is an American-owned international web-based ticketing service provider processing more than 50 million tickets per year for 4100+ clients in the entertainment travel and sports industries in 40 countries. Etix provides flexible and secure online and box office ticketing solutions event marketing services and robust ecommerce fulfillment to entertainment venues of all shapes and sizes including but not limited to theaters arenas festivals fairs performing arts centers and multi-use facilities. Etix also has the ability to build and customize your website social media pages email marketing campaigns and other event marketing services through our in-house digital marketing agency Rockhouse Partners. Headquartered in Raleigh North Carolina Etix has offices in Alabama Arizona Texas China Japan Holland Germany and Austria If you sell tickets we can help you sell them better smarter more efficiently and with a higher return. Whether you need a full box office ticketing solution an online ticketing solution or a hybrid ticketing system customized to your needs Etix is your answer.