Senior Software Engineer - CXone - Cloud Contact Center
Job Description
About the job
Senior Software Engineer - CXone - Cloud Contact Center
Location: Montreal preferred or Québec Province - (Canadian and US applicants living outside Montreal, Quebec, who are fluent in French will be considered)
Travel: up to 10%
Position Type: Contract preferred orFulltime (one year duration)
We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process.
Qualifications For Success:
- 5-8 or more years of IVR and ACD development experience
- 4 or more years of CXone Studio scripting
- CRM integration experience
- Fluent in Canadian French / Québécois French
- Ability to work onsite at Client as needed or travel to client as needed
- Additional cloud telephony experience. For example Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is preferred
- Bachelors degree in computer science, IT, or engineering preferred
Why You'll Love It Here
With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. With Eventus you can expect:
- Entrepreneurial and collaborative environment
- Competitive total rewards program
- Comprehensive benefit plans
- Professional training opportunities
- Engaging and fun culture
- Big business ambition with small company values
- Opportunity to work with industry leading, talented peers
Why you'll love it here:
Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally. With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. With Eventus you can expect:
- Entrepreneurial and collaborative environment
- Competitive total rewards program
- Comprehensive benefit plans
- Professional training opportunities
- Engaging and fun culture
- Big business ambition with small company values
- Opportunity to work with industry leading, talented peers
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
http://eventusgcom/careers
(303) 376-6161
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Date Posted
09/02/2024
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