Senior Software Engineer II

What we're looking for

At Momentive (makers of SurveyMonkey), we believe the experience of every customer in every business should be effortless and thoughtful. That's why we've developed the GetFeedback Platform. On the GetFeedback CRM Integrations Team, our mission is to help our clients to connect their Salesforce or Zendesk instances to the GetFeedback Platform and vice-versa for a full cycle feedback loop. Gather feedback at important moments within your organization and analyze your data afterward using both our reporting tools and tools within your CRM.

As a Senior Software Engineer II, you will join a group of fellow engineers who are comfortable collaborating on all levels of the technology stack, committed to continuous improvement, and have no fear of daily deployments. You will take responsibility for defining how the team will build new features, contribute your code and expertise, and guide junior developers on their career journeys.

You will

• Participate in cross-organizational technical efforts to integrate distributed systems, build system-wide features, and refine development, build and deployment processes for improved quality and velocity.
• Build out services for scale and performance.
• Work with peers across all engineering teams to architect and build our platform services to simplify real-time observability and operational response to incidents and outages.
• Participate in code reviews and guide team discussions about software development standards.
• Mentor junior engineers

You have

• 5+ years of professional experience with full-stack development
• TypeScript, React, and GraphQL frontend experience
• Java, Ruby on Rails, and/or Python backend experience
• Understanding of CRM solutions (Sales, Marketing, Platform, etc.Salesforce and/or Zendesk experience a plus
• A desire to improve the services and customer experiences of the platforms you support.
• Experience provisioning, deploying and maintaining corporate multi-environment applications using tools such as Terraform, Helm, Kubernetes, GitLab, and CircleCI on AWS, Google Cloud or Heroku.
• Built and operated fault-tolerant multi-service web applications that can scale.
• Experience with DevOps, test-driven development, builds, frequent deployments and CI/CD.
• Fostered a culture of code reviews, writing tech specs, and working with peers in an agile manner.
• Experience with systems design, including operational design trade-offs.

Who we are and what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel.

We've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, our annual holiday refresh, retirement benefits, and Take 4 sabbaticals.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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