Senior Software Engineer, Moderation Services

WHY SAFETY?

At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization's mission is to become the leader in civil immersive online communities. We systematically and proactively detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world.

WHY Moderation Services?
As a Senior Software Engineer on the Moderation Services Team, you will architect, implement, and grow the systems that enable the moderation of all content and interactions on Roblox. You will be a core part of a team that is 10x-ing our scale, growing our platform capabilities, and reducing the time it takes any creator or team at Roblox to safeguard their feature or experience by several orders of magnitude (months to hours). Your work will be foundational in keeping the experiences of 79.5 million daily active users at Roblox safe, civil, and delightful. In this role, you will report to the Senior Engineering Manager of the Moderation Services team.

You Will:

• Build large-scale distributed services and tools used by other teams to detect and address problematic content on Roblox. These systems require high usability, availability, security (authentication and access control), and data integrity. We are building the AWS for Safety.
• Work directly with other teams at Roblox to define and maintain their integration into the Roblox Safety Platform, using Safety standards and guardrails. Our vision is to support Creation Anywhere, while keeping Roblox safe and civil for our community.
• Design and implement the next generation of Appeals and Reversals for Roblox creators and users. We make mistakes, and appeals enable us to make things right.
• Manage end-to-end solutions from creation to deployment – including implementation, testing, deployment and observability

You Have:

• Experience with scalable infrastructure and distributed systems
• Experience in Golang/C++/C#/Java/etc.
• Experience with Safety systems
• Experience with Automation at scale (eg ML, but not an ML engineer)
• Experience with internal multi-functional product/customer support (ie a "Platform Mindset"—other teams at the company are your customer)
• Interest with Safety systems
• Preferred - Experience with Automation at scale

You Are:

• An advocate: for Engineering Excellence committed to benchmarks, clean code, and efficient systems.
• A Collaborative Learner: constantly seeking knowledge and sharing insights with your team.
• A Joint Owner: believing in teamwork and valuing collective achievements.
• Visionary: planning for the future and focusing on long-term solutions.