The Senior Software Engineer will support production systems focusing on stability performance and automation for Prior Authorization platforms collaborating with cross-functional teams and implementing monitoring solutions.

Requisition Number: 2349946
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a highly skilled and motivated Senior Software Engineer to support and enhance production systems for Prior Authorization platforms. This role requires strong expertise in React Spring Boot and Azure with a focus on stability performance and modernization of critical applications. The ideal candidate will lead support efforts coordinate with QA and stakeholders and contribute to system reliability and automation.
For all hires in the Minneapolis or Washington D.C. area you will be required to work in the office a minimum of four days per week.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Production support for Priority 1 Critical business applications like PAS & PANDA ensuring uptime performance and SLA adherence through Incident management and root cause analysis for P1/P2 issues with a focus on proactive detection and resolution
• Implementation of AI/ML-based monitoring and alerting systems to reduce incident influx and improve triaging speed
• Support CI/CD and DevOps initiatives and contribute to automation and modernization efforts
• Collaborate with cross-functional teams across Dev Support and Infrastructure to ensure seamless delivery and support
• Contribute to the design and development of automation scripts and tools to enhance system reliability and reduce manual toil
• Foster a culture of operational excellence and continuous improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's or master's degree in computer science engineering or related field
• 8+ years of experience in software engineering with at least 4+ years in production support
• 4+ years of hands-on experience in React Spring Boot and Azure; experience in Java/Python
• 2+ years of hands-on experience with Microsoft Azure (e.g. App Services Functions Monitor DevOps)
• 2+ years of experience in application debugging troubleshooting and analyzing logs & alerts using tools like Splunk App Insights and Dynatrace
• 2+ years of experience in Oracle database and ability to write SQL queries
• 2+ years of experience with Kubernetes cloud deployments and CI/CD pipelines
• 2+ years of experience with GenAI tools (e.g. CoPilot Splunk MLTK) & understanding of AI/ML concepts and experience applying them to operational use cases (e.g. anomaly detection predictive alerts)
• Flexible to work off hours including weekends in case of critical business issues (e.g. Priority 1 or 2 incidents)

Preferred Qualifications:

• Experience in Pega
• Understanding US healthcare specifically Prior Auth/claims domain

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91700 to $163700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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